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Holiday Inn Council Bluffs – reviews, photos

3.0 of 5
2202 River Road, Council Bluffs, IA 51501
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Holiday Inn Council Bluffs
Holiday Inn Council Bluffs
Holiday Inn Council Bluffs
Holiday Inn Council Bluffs
Holiday Inn Council Bluffs
Holiday Inn Council Bluffs
Ranked #11 of 24 hotels in Council Bluffs
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    9
    16
    6
    1
    4
Date Rating
Omro, Wisconsin
Top Contributor
63 reviews 63 reviews
Reviews in 39 cities Reviews in 39 cities
17 helpful votes 17 helpful votes
“I was going to rate it as average but it wasn't.”
2 of 5 stars Reviewed 5 January 2012

This is the third time I have stayed at this particular property and I am more disappointed every time.
This time it was the unclean shabby appearance of the elevator area and my room and the lackluster performance of the front desk staff..
I can understand the elevator being dirty due to the renovation going on, but having a King Executive Suite with a moldy tub with caulk needing to be replaced and an absolutely filthy sink are not acceptable.
I assume the sink was so dirty because the drain was clogged, but that's no excuse for not getting maintenance to fix it and then cleaning it.
In the hotel's defense they did fix the sink when I asked them to and the room service was much better than the buffet in the casino area.
I will not be staying at this hotel on my future visits to Omaha.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dale S about Holiday Inn Council Bluffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
correctionville
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Riverside Stay”
3 of 5 stars Reviewed 18 November 2011 via mobile

Hotel was a so so stay, had a coupon deal for the holiday stay. Use the code Home for the Holidays when making your stay and you will get the rate of 69.00 dollars.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask timbolson about Holiday Inn Council Bluffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara Falls, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Will be better once renovation is complete”
4 of 5 stars Reviewed 29 September 2011

Lobby is in major restoration, with plastic walls everywhere. Apparently they had a water leak. I was told it should be all fixed within a week. Seemed to me like it would be a little longer. I accidentally took the wrong elevator to the second floor and was greeted by a plastic tarp in front of the elevator exit door. I could see the walls were bear woodwork. No drywall yet.
Had I known there were construction going on, I would have stayed at the Holiday Inn Express about 5 minutes away, which is very nice. No complaint about the room though; I was upgraded to a very nice suite. It was on the second floor, where some work was being done, but it didn't bother me; I did not hear any construction noise (didn't stay during the day though).
Wall insulation doesn't seem that good. I could hear my neighbor filling up his bath, and pretty noisy every time they would close their door.
You can walk to the Ameristar Casino and a couple of restaurants; no need to take the car. Parking might be an issue sometimes; there are 3 hotels next to each other; the Ameristar Casino and hotel; the Holiday Inn, and the Hampton Inn. So, depending on the time you arrive, you may have to park far away.
Overall, very nice hotel; will be better once renovation/fixing is finished. I'd come back here, but the Holiday Inn Express very close by was very nice as well, and did have free breakfast.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mathieu V about Holiday Inn Council Bluffs
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Cedar Falls, IA
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Worked for us!”
4 of 5 stars Reviewed 12 September 2011

We stayed here with extended family including 4 kids aging from 1 1/2 up to 14 years old. Very family friendly hotel. Location was central to all the activities we wanted to do (Zoo, Children's Museum, Taste of Omaha, Old Market) The hotel has larger sized rooms with comfortable beds, clean rooms and common areas and everything you expect in a hotel room.
The pool was small, short on towels and smelled horrible. Not sure if it was because of the river (which was cresting for the summer flood) or if it always is like that.
We booked as a name your own price so got a great deal. Was a good value and worked for us!

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bizzer1 about Holiday Inn Council Bluffs
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Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
“Worst so far”
1 of 5 stars Reviewed 21 August 2011
2
people found this review helpful

The lobby and whole first floor had large industrial fans blowing and commercial dehumidifiers running due to a water line break on second floor. Then we found mold where they had ripped out carpet and trim around floor.
This should have been a bad omen but we ignored this and stayed anyways. At 2:00AM the fire alarms went off then stopped then on and off again, this continued until at least 3:00AM when we decided to leave.
The lady at the front desk was beside herself. The GM refused to come into the hotel to calm the crowed that had formed. Felt sorry for the poor clerk at the counter but no one left happy.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hawkeye911 about Holiday Inn Council Bluffs
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Additional Information about Holiday Inn Council Bluffs

  • Council Bluffs Holiday Inn
Address: 2202 River Road, Council Bluffs, IA 51501
Price range (per night):* INR6,441 - 19,547

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