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AmericInn Council Bluffs – reviews, photos

1000 Woodbury Ave, Council Bluffs, IA 51503
Hotel amenities
AmericInn Council Bluffs
Ranked #8 of 24 hotels in Council Bluffs
4.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    6
    2
    3
    2
    1
Date Rating
Pittsburgh, Pennsylvania
Senior Contributor
44 reviews 44 reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
“Fine for overnight stay”
3 of 5 stars Reviewed 15 August 2009

Stopped here on trip home from Colorado. Parking can be a challenge in the lot, if they are busy- they put a motorhome at the end of the lot and there was no place to turn when you drove down that lane. Had to carefully back up the length of the lane, with larger pickups vehicles sticking of their spots. Room was clean, bed comfortable and was not noisy, but felt it cost more than it was worth. We happened to be in town when the RAGBI bicycle tour across Iowa started in Council Bluffs that weekend. If you stay here, we told them we were going to the casino (which we were) and we got $10 discount!

  • Stayed July 2009, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Kansas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Watch out for double billing”
2 of 5 stars Reviewed 26 May 2008
1
person found this review helpful

My brother and sister-in-law were meeting my husband and I in Council Bluffs, IA. My sister-in-law booked a double room in April (6 weeks before we stayed) at the Heartland Inn through Orbitz. Her credit card was charged at the time of booking. My husband and I arrived at the hotel before my brother and his wife. When we checked in the clerk asked for my credit card. I thought this was strange since my brother had told me that his card had already been charged. I gave her my credit card, but asked my brother about it later. He went to the front desk to ask about it. He told the clerk that his credit card had already been charged for the room. She said that she was still going to charge MY credit card, and he could send her a copy of his credit card bill when he got home. My brother said, "No! That's not what's going to happen. You are going to remove the charge to my sister's card right now!"
The clerk proceeded to argue with my brother. He asked to see the manager and was told that she was not there. He then asked them to get her on the telephone. They did get the manager on the phone, and she told him the same thing. My card would be charged and he would have to send proof that his card had ALREADY been charged. He insisted that they remove the charge to my credit card, which they finally, and reluctantly did. I will be checking my credit card statement to make sure I was not charged for the room. BE CAREFUL if you book a room online from Heartland Inn Council Bluffs! You could be double billed!!

  • Liked — Staff was friendly
  • Disliked — getting double billed, doors were not locked at night
  • Stayed May 2008, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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A TripAdvisor Member
Lebanon, Ohio
Contributor
16 reviews 16 reviews
Reviews in 16 cities Reviews in 16 cities
73 helpful votes 73 helpful votes
“Very Nice”
4 of 5 stars Reviewed 3 October 2005
6
people found this review helpful

We had never stayed at a Heatland Inn before , so I didn't know what
to expect. It was very nice. Large, clean , and quiet rooms and the price was quite good ( We paid $72 plus tax for 2 double beds. There's a Village Inn restaurant nearby as well as Gas stations, and a mall within a 1/2 mile.

We liked it so well we cancelled one of our reservations at another location
and booked their Davenport , Iowa location ( which also was very nice ).

Check the Heartland Inn website for locations. There aren't a lot of them,
but I would recommend a look.

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Additional Information about AmericInn Council Bluffs

1000 Woodbury Ave, Council Bluffs, IA 51503
Price range (per night):* INR4,985 - 8,794

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