This was my first time staying here. We came for a wedding and because of that, received a cheap wedding rate and free parking. I loved how clean it was and that they had a gorgeous lobby with a giant Christmas tree, free churros and apple cider at night, a fireplace and a library. Everything was very clean. The rooms had plenty of pillows, plenty of towels, and wood paneling and overhead reading lights on the beds. There was an adjustable thermostat. We ate at the restaurant one night and the meal was large and oh so good-better than I've ever had at a hotel restaurant. I had the chicken panini and it came with olives, a few bites of potato salad, delicious water that was ice cold and French fries that were crispy and moist. The only complaint I had was that they didn't have hot chocolate in the coffee percolator in the lobby, but what tasted like just plain apple juice and they had virtually no good cable channels, except HBO, TNT, news channels, Disney Channel and football. Luckily, I was able to make do using TNT. I do not have cable or TV at home, so I was excited to be able to watch channels like Lifetime, HGTV, or TLC here. I think they should consider getting more cable channels. One other hard thing was that the rooms are made for people who are 6 foot or up. I am only five feet and had a hard time getting my shoes on when I woke up in the morning or getting in and out of the tub because everything was so high up. The other person who traveled with me has arthritis in her hip and knee and had a hard time with the high beds and tub as well. The front desk staff were all very nice. They also give you Bath and Body Works shampoo, lotion and conditioner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 February 2012
Many thanks for staying with us and providing feedback on your experience. We appreciate the nice comments on our Christmas decorations and the food and service in our Edgewater Grille. We are always looking for ways to improve the amenities that are provided for our guests and we will look in the possibility of adding more channels to our cable listings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC