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Super 8 Motel - Coralville – reviews, photos

2.0 of 5
611 First Avenue, Coralville, IA 52241
Hotel amenities
Super 8 Motel - Coralville
Super 8 Motel - Coralville
Super 8 Motel - Coralville
Super 8 Motel - Coralville
Super 8 Motel - Coralville
Super 8 Motel - Coralville
Ranked #7 of 16 hotels in Coralville
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    4
    6
    7
    1
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Date Rating
MN
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Wish I would have chosen somewhere else....”
2 of 5 stars Reviewed 12 December 2011

No clerk at front desk when we arrived around 7 pm. Note said to pick up phone to call him. He arrived promptly, but was visiting with someone who followed him to the front desk where the 2 conversed the whole time we were checking in.
Hotel room was dated but the bathroom was extremely clean. For the price and good location, I was thinking- not bad at all! Until I pulled down the bedding. The underside of the bedspread was filthy with what I hope was dirt. There was also a long black hair on the blanket. The final straw was the fact that there was no mattress pad on the bed, just the sheet directly on the mattress. Lots of hallway noise, we just left the heater run on low all night. The next morning, I handed the comment card to the new clerk and told her the bedding needed to be cleaned. She replied that they try to clean the bedding at least once a month on a rotating basis! No way could I stay here again.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask amismom about Super 8 Motel - Coralville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NykoleThurston, General Manager at Super 8 Motel - Coralville, responded to this review
28 May 2012
May 28th, 2012

Dear amismom ~

On behalf on the Super 8 in Coralville I want to thank you for the comments you provided about your stay in December, and apologize for what was clearly an unsatisfactory stay. We are extremely disappointed that we let you down.

Your first impression of the cleanliness in the room was certainly our standard. However, we dropped the ball on the comforter and 100% on guest service as well as giving you the wrong information on proper procedure of cleaning the comforters.

We have talked about your feedback as a team and I want to assure you that we are committed to making sure this does not happen again.

I do hope you will reconsider and give us another chance to serve you. I'm sure that your next stay will be much more delightful if given the opportunity.

Again I apologize and I appreciate your feedback.

With highest regards,

Nykole Steele-Thurston
General Manager
Super 8 Coralville, IA Pride Property
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Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Reasonable, clean, no frills”
4 of 5 stars Reviewed 29 November 2011

I've stayed here twice and would stay here again. This appears to be a popular hotel for I-80 travelers stopping for the night and sporting events. It seemed pretty clean but aesthetically very basic. Room rate was good. Staff was friendly. Room furnishings are of the vinyl oak woodgrain style and room had an older tube TV. The first time, internet seemed faster than second but was free and a breeze to log in and stay logged in. The first time, my room was on second floor, adjacent to lobby and inner stairway and lobby conversations could be heard and stair noise was pretty loud but it stopped around bedtime. A previous guest had thrown a soap wrapper up on top of the shower enclosure and it had been left there by cleaning staff.

Room Tip: Stay away from the stairway if you can.
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  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by tripledec for Coralville
Ask tripledec about Super 8 Motel - Coralville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NykoleThurston, General Manager at Super 8 Motel - Coralville, responded to this review
28 May 2012
May 28th, 2012

Dear tripledec ~

Thank you for taking the time to give us feedback on your stay in November at our Super 8 in Coralville! We are thrilled that your stays with us have been super and to have you as a return guest and look forward to serving you in the future!

I appreciate you letting me know of opportunities to improve as well. I have communicated your feedback to my staff. Thank you for helping us!

Please say hello on your next visit!

With highest regards,

Nykole Steele-Thurston
General Manager
Super 8 Coralville, IA Pride Property
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Very friendly. A little run down, but acceptable for the price.”
3 of 5 stars Reviewed 24 November 2011 via mobile

Good deal - $62 with AAA. Right off the interstate, which was nice at midnight. The hotel definitely needs to be updated and is a little run down, but it was clean and the staff was extremely friendly. The room we stayed in was pretty small, but served its purpose. Excellent water pressure in the showers. Somewhat meager breakfast - read a review saying they had eggs but did not. No newspapers in the morning. The heater blasts even on low so I woke up sweating. It wasn't the nicest hotel ever but for the price & location being right off the interstate, I would stay here again. Just use extra blankets & nix the heat or plan on sleeping in your skivvies.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask surfwv about Super 8 Motel - Coralville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NykoleThurston, General Manager at Super 8 Motel - Coralville, responded to this review
28 May 2012
May 28th, 2012

Dear surfwv,

On behalf of the Super 8 Coralville team, I would like to thank you and let you know that we greatly appreciate you taking the time to give us and other travelers feedback on our hotel!

Just to let you know about our breakfast, Super 8 as a brand has heard our guests comments and they have revamped the breakfast options. All Super 8's across the board will have the same items. The main feature being a cinnamon roll! We are rolling this out in our property as we speak and we are very excited about the changes being made.

Also, the Super 8 brand has another fantastic project going on! We are updating our hotel with a new look that I think you and all of our guests will be very happy with! We are in the process and this is again something that we are very excited about!

Again, thank you for your feedback! We look forward to serving you again soon! If I can be of any assistance please contact me directly.

With highest regards,

Nykole Steele-Thurston
General Manager
Super 8 Coralville, IA Pride Property
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Rockford, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“just a super 5 not an 8”
3 of 5 stars Reviewed 13 November 2011

At check - in Jamie stopped what he was doing to get the hotel ready and help me check in early. Thanks! After reviewing the rooms I have asked for I was able to move to other sections of the hotel. Did not like the locations of the rooms. Our room's toilet handle had a problem staying stuck. Had to shake it many times, no big thing. We went to put the over bed lights and one did not work since there was no bulb in it. The room was clean and beds comfy. The next day we hung our towels to conform with the sign to save water at cleaning. Only to find we the maid took our towels. I had to go see Jamie for more towels. Our second night was fine.
The breakfast was fine, waffles, cereal, coffee, yogurt, bagles and juice. Just the basics as advertised. The internet is slow.
The price was more than fair. The lobby floor should be mopped more often and the stairs need better job vacuumed .
Just three point short of an 8 and this place has the team to get it there. Just have to go back to the basic's and have staff more accountable. I would recommend this place for the money.

Room Tip: stay on second floor
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask patti1230 about Super 8 Motel - Coralville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NykoleThurston, General Manager at Super 8 Motel - Coralville, responded to this review
28 May 2012
May 28th, 2012

Dear patti1230 ~

Thank you so much for taking the time to let us and other travelers know about our hotel! Jamie has been with me almost a year now and is an excellent employee. He cares about his job and you, our guest. Thank you for noticing this!

I want to apologize for the opportunities you encountered. These items should not have been overlooked and are certainly not our standard. You should have had a light bulb in every light socket and you should not have to deal with a broken toilet handle. I also apologize that my housekeeping staff took your towels after you had hung them up intending to utilize our stay green card and secondly that they did not replace them. I appreciate you bringing them to my attention! We have discussed your feedback as a team and we are committed to correcting these opportunities. Thank you for helping us improve!

Super 8 as a brand has some new projects happening to enhance your future stays! We are in the process of rolling these out in our property. New decor for the rooms and a new version of our Super Start Breakfast, including a cinnamon roll! We are very excited about these items!

Again, thank you for your feedback! We hope you will find that we are indeed an 8 instead of a 5 on your next visit! If I can be of any assistance please contact me directly any time.

With highest regards,

Nykole Steele-Thurston
General Manager
Super 8 Coralville, IA Pride Property
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Des Moines, IA
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good for Hawkeye Games”
4 of 5 stars Reviewed 31 October 2011

I don't feel I can give this a 5 star mainly because it is a Super 8. Now, as far as Super 8's go, and I have stayed at a lot of them, I think Coralville is one of the best. The staff is friendly, the breakfast is fine, and rooms are good. I typically go by the pillows at Super 8, should I bring my own or not. At the Coralville Super 8 I did NOT need to bring my own pillows, and believe me that is saying something. I'm also one of their pain in the butt clients, I change my reservations frequently and cancel a lot, but they never get irritated with me, they are always super nice. We stay there the night before Hawkeye football games or the night after if it is a evening game and it works perfectly. I really couldn't ask for a nicer place to stay for the price and the convenience.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KatieDesMoines about Super 8 Motel - Coralville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NykoleThurston, General Manager at Super 8 Motel - Coralville, responded to this review
28 May 2012
May 28th, 2012

Dear KatieDesMoines ~

We greatly appreciate your feedback and we are thrilled that you enjoyed our hotel so much!

We appreciate your kind words about our hotel and helping us spread the word about our services to our other travelers!

We hope to see you this football season! Feel free to contact me personally. I would be happy to help with any accommodations you may need. GO HAWKS!

Thank you again!

With highest regards,

Nykole Steele-Thurston
General Manager
Super 8 Coralville, IA Pride Property
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Super 8 Motel - Coralville

  • Super 8 Coralville
  • Super Eight Coralville
  • Coralville Super Eight
  • Coralville Super 8
Address: 611 First Avenue, Coralville, IA 52241
Price range (per night):* INR3,585 - 6,329

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