We stayed a night at this hotel on our cross-country road trip. The location is nice, near shopping, restaurants, Starbucks, etc., but was quiet at night for a good night's rest. We were given a suite which was quite large and clean. The staff was super friendly. My only complaint was that the bed was too soft for my tastes, I found myself rolling towards my husband and feeling like I was sleeping on a hill.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 July 2011
We were glad to read about the great stay you had at our property. It is encouraging to receive recognition for our friendly employees and expansive breakfast.
We are sorry about the comfort level of your mattress. The mattresses in our rooms are relatively new and do get rotated regularly. I have alerted housekeeping and maintenance to double check that there is no significant droops or body impressions in the mattresses.
We thank you again for your high praises and look forward to another opportunity to have you stay with us!
Sincerely,
Amanda Turner
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC