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Sleep Inn , Inn & Suites – reviews, photos

1416 South Grand Avenue, Charles City, IA 50616
Hotel amenities
Sleep Inn , Inn & Suites
Sleep Inn , Inn & Suites
Sleep Inn , Inn & Suites
Sleep Inn , Inn & Suites
Sleep Inn , Inn & Suites
Sleep Inn , Inn & Suites
Ranked #2 of 2 hotels in Charles City
3.5 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    2
    5
    0
    0
    2
Date Rating
Des Moines, Iowa
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Nice location”
5 of 5 stars Reviewed 8 November 2010
1
person found this review helpful

I really liked this hotel and will be back next year. The front desk was helpful getting us rooms with fridges and microwaves in them. Rooms were clean and had a wide selecton of channels. The A/C worked awesome in all the rooms we had while staying there. Breakfast was the usual with biscuits and gravy. Only thing I did not like about this place was they had to take the safe fee (1.00/day) off every week when we checked out.

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas
1 review
1 helpful vote 1 helpful vote
“Had a wonderful stay”
4 of 5 stars Reviewed 6 July 2010
1
person found this review helpful

We were there for four days over the 4th of July. We used the hotel for a family reunion so we were there most of the day as well as over night. We thoroughly enjoyed our stay there. The front desk staff were friendly and accommodating. The hospitality room we used for the event was great. The hotel was clean and orderly. The continental breakfast had a large selection.

Because we have four children, we stayed in a suite. I have no complaints about the room--no offending odors, everything worked as it should, bathroom was clean, etc.... It was spacious enough for us. They even provided a port-a-crib for our youngest. A nice little detail was the night-light provided for our bathroom. Overall, I had a very nice weekend.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
1 review
“Had issues during our stay--will try the Super8 across the road next time.”
1 of 5 stars Reviewed 25 December 2009

We stayed for 2 nights over Christmas. After 2 attempts to program room keys, clerk decided we needed a different room. On the second day, one key card stopped working. The last morning, neither key card worked. We parked at the rear door and because of the key issue, we ended up locked out and had to walk around hotel. Internet in room never worked during our stay. Upon checking out, told the clerk of our issues with key cards, got NO response. Expected an apology or some empathy. His only comment?? Sign here please. Won't stay here again. Also, we made reservations for family of 5 and received a room with 2 beds. One kid slept on the floor.

Even though it was the holidays and the weather was poor, only a handful of rooms were rented during our stay. Wonder why?? Maybe the poor customer service?? Rooms and pool area were very clean. Also, our dog was accepted for $10 fee.

  • Stayed December 2009, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlescitysleepinn, General Manager at Sleep Inn , Inn & Suites, responded to this review
22 February 2010
I would first like to apologize about your recent experience with our hotel. I have taken over as General Manager as of the first of the year. I can assure you that our internet is working as it should and any issues with our key cards have been resolved. I hope you will give us another opportunity to serve you. I can assure you your next experience will exceed your expectations. Please contact me directly and I will make sure you have a wonderful time while in Charles City. My staff and I are here to serve you in anyway we can if you need anything just ask!!!!!!
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Travellers are raving about these Charles City hotels

No photo provided
4 of 5 stars
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St. Louis
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“Just off the highway”
4 of 5 stars Reviewed 20 July 2009
2
people found this review helpful

Room clean and reasonable. Nice continental breakfast including belgium waffles. Not much around as far as stores or restaurants. It is just off the highway, so convenient when traveling through, which we were. We had a $1.00 safe charge on our bill we asked them to take off, which they said they would.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Sleep Inn , Inn & Suites

1416 South Grand Avenue, Charles City, IA 50616
Price range (per night):* INR5,993 - 5,993

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