I tried to book the nearby Comfort Suites but they were filled so I ended up here. Everything was just "okay". It's really so easy to add a few features and be exceptional. Room was okay, neighborhood setting was just okay, front desk help on check-in was just okay. Breakfast buffet was lacking variety seen at comparable price point hotels.

My major beefs were the following....when asking for nearby restaurants, front desk could name only two and had little in the way of handouts or helpful directions. After heading out in search of dinner there were actually 15 choices. A handout with recommendations and exact directions would have been so much more helpful.

Plus I also left an electric razor in the room. Hotel never called to say they had found this.

Everything was great...from check in to check out. Room was clean and smelled fresh. Breakfast had a really nice selection and they had it ready early for early travelers like us. We were pleased with the entire stay!

Stayed at this Fairfield Inn during Burlington Steamboat Days. The staff was very courteous. Talked us thru all of the details of the hotel. Offered us bottled water for being rewards members. Enjoyed our stay. We will be staying there again next year.

I checked in at 11pm and was given a room. The bathroom had used bars of soap and half empty bottles of shampoo in the shower. Upon further inspection of the room, we pulled back both sets of sheets to find one set had dirt on them as if someone had been walking on them and the other bed had some type of gritty substance on the bed. I complained to the front desk and I was given a new room. The new room had a do no disturb sign on the handle but I went in anyways, the room was filthy. Either someone was already staying in that room or it had never been cleaned, either way, I was getting mad. I complained again and they moved me to a third room. This third room was clean but it was right by the pool and it was damp, muggy, and just really humid and you could smell the damp, moist air. The only thing they did for me was take $5 off of my bill