We were here in November. I'd read the reviews here on TA and was leery, but went ahead and booked. I am so glad we stayed there. We were very impressed with the quality of the room, the courtesy of the staff and the cleanliness of the room. We've stayed in several places-Hilton Head, Myrtle Beach, Charlotte, Raleigh, Chicago, New York, Columbia SC....no where have I been this impressed from the time we walked in to the time we left. I had to contact the manager once about a concern and it was resolved, no problem.
I do have one complaint, and it is about guests than the hotel-because the hotel addressed the problem as soon as I called. And this has been a problem when we've stayed in Burlington at the Fairfield Inn and Catfish Bend.
What makes you parents think it is OK to let your children behave like idiots because they're at a hotel? Be it beating on your door, running around and slamming into things in the room, yelling and shouting in the room all evening long-and the hallway, and just plain acting out. Do you think you're all alone? That no one else is in the hotel?
In this case if you're driving a minivan from Wisconsin and were there in November, I'm talking to you.
I'd like for hotels to hand out rules about noise and disturbing other guests when they see a parent with a group of poorly disciplined kids check into the hotel. Had this gone on-and again this front desk addressed it-I was ready to call the police.
Anyway, this place was great. I would recommend it and I will stay here again, and look forward to it.
Also, they had a nice pool that was clean and open. The business center had a PC with a printer that worked, so I was able to print my airline boarding passes without a hitch. Nice to have a PC that is not so infested with crapware it does not work-like a lot of places.
The free wireless internet worked perfectly. BIG kudos for this.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC