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Super 8 Terre Haute – reviews, photos

2.0 of 5
3089 South First Street, I-70 at US 41 Exit 7, Terre Haute, IN 47802
Hotel amenities
Super 8 Terre Haute
Super 8 Terre Haute
Super 8 Terre Haute
Super 8 Terre Haute
Super 8 Terre Haute
Super 8 Terre Haute
Ranked #19 of 19 hotels in Terre Haute
2.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    0
    4
    2
    6
    6
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst stay imaginable.”
1 of 5 stars Reviewed 29 January 2011
1
person found this review helpful

Asked for non-smoking room. It reeked. Should have demanded a refund and left. But we were tired and just wanted a nights sleep. The card on the bed was crumpled and soda stained but I ignored that. Cigarette burns on the toilet seat and discolored smoke alarm should have been the motivation to leave but we didn't. Slept ok but woke hen next morning to a dog yapping in the next room. Then the worst. I tried to take a shower and the tub spout was so corroded that I couldn't get the shower to work. I had to take a splash shower. Looked up at the shower head and it was just as bad. We didn't eat at the "free" breakfast for fear of it's cleanliness. BEWARE!!!!!!!

  • Stayed January 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Timbuktom about Super 8 Terre Haute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Super 8 Terre Haute, responded to this review
7 February 2011
Thank you for choosing Super 8. We appreciate hearing from our guests and I would like to give you my personal apologies for this issue you encountered. I do want you to know that we did take this very seriously and took immediate action once reported to correct all issues. If ever you have questions during your stay, please ask to speak to the manager on duty so we can work to fix the issue right away. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.
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Kansas City, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Not for families...”
1 of 5 stars Reviewed 8 July 2010
1
person found this review helpful

Upon pulling into the parking lot there were 5-8 men and women in the parking lot in front of the hotel drinking and being very loud. I went into the lobby to check in and found more of the same characters inside. As a husband and a Dad I thought I would check out the rest of the hotel before we checked in. As I walked down the hall I could hear music "thudding" out of several rooms along with the stench of smoke in a non-smoking hallway. Having only been there a few minutes I already felt the need for a shower. At the front desk I canceled our reservation and told the clerk we were moving on. She responded "I totally understand sir". Funny how she didn't ask me why or try to convince me to stay. Out in the parking lot my wife had the doors locked and she was ducked down in the seat hiding. She was ever so pleased when I told her we were moving on.

  • Stayed June 2010, travelled with family
    • 4 of 5 stars Service
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Ask afwxguy2002 about Super 8 Terre Haute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager026, General Manager at Super 8 Terre Haute, responded to this review
16 July 2010
I’m concerned about the experiences you had at our hotel during your recent visit. I am writing to thank you for taking the time to bring this matter to my attention.

We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each at a reasonable price. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology.

Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and that appropriate action has been taken. We take pride in our hotel, and do our best to prevent problems from recurring.

Again, I want to thank you for taking the time to share your concerns with us. There’s no excuse for anything less than complete guest satisfaction. That’s our goal.
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“Smoke-filled room with damp floor.”
2 of 5 stars Reviewed 7 June 2010

The staff was very nice and friendly, but the hotel was quite dated. When I arrived, they didn't have any non-smoking rooms available, so I agreed to take a smoking room. Big Mistake. This ground-floor room was filled with smoke fumes, and the floor was quite damp - probably had mold as well. It was so bad that I left the window open all night even though it was on the ground floor. I still couldn't sleep much, so I ended up checking out and resuming my road trip at 4:30 in the morning. I should have declined the smoking room and resumed my drive until I could find another hotel with a vacancy.

  • Stayed June 2010, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask trishlh about Super 8 Terre Haute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager026, General Manager at Super 8 Terre Haute, responded to this review
11 June 2010
Thank you for taking the time out of your schedule to let us know about your stay with us. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

I have met with our Head Housekeeper about the treatment of our smoking rooms and what we can do to make these rooms as fresh as possible. As we don’t know what room you stayed in, nor whether the damp floor mentioned is in the bath or bedroom, I’ve asked maintenance to check all ground floor rooms for dampness to make sure we don’t have any leaks from either a water source or an air conditioner that may not be draining properly.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
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Detroit, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not in a million years”
2 of 5 stars Reviewed 14 October 2009

Stayed here on July 22 on our way to West Memphis, Arkansas. The room looked like an hourly rate motel and the air conditioning rattled all night. I would never stay here again.

Stayed July 2009, travelled as a couple
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Ask Lawgrl16 about Super 8 Terre Haute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager , General Manager at Super 8 Terre Haute, responded to this review
16 October 2009
We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Feedback such as yours assists us in improving our service and property on a daily basis. It is our hope that you will give us another opportunity to serve you.
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Grand RApids, MI
Senior Contributor
25 reviews 25 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
“Not the best!!”
2 of 5 stars Reviewed 7 October 2008

I had to stay here as a member of a volunteer organization. I would not stay here if I had to pay for it. If, however, you are looking simply for a place to stay for a reasonable cheap price, this might appeal to you.

  • Stayed October 2008
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask HonestOpinion1 about Super 8 Terre Haute
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Additional Information about Super 8 Terre Haute

  • Terre Haute Super 8
  • Terre Haute Super Eight
  • Super Eight Terre Haute
Address: 3089 South First Street, I-70 at US 41 Exit 7, Terre Haute, IN 47802
Price range (per night):* INR2,796 - 3,691

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