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Magnuson Grand Hotel – reviews, photos

3.0 of 5
213 West Washington, South Bend, IN 46601 (Formerly Ramada Plaza Downtown South Bend)
Hotel amenities
Magnuson Grand Hotel
Ranked #17 of 30 hotels in South Bend
3.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
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    13
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    7
    13
Date Rating
North Ridgeville, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Exceeded All Expectations- Good Value!”
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I have to be honest, I was a little leery on what to expect based on a lot of the reviews I have read. I am pleased to say I was pleasantly surprised. My husband and I stayed here overnight on a Notre Dame Football weekend and our experience couldn't have been better. The staff was exceptional- very friendly and very helpful. They helped us find a great place for soups and sandwiches within walking distance of the hotel. The reception area had all kinds of complimentary snacks (pretzels, chips, punch, and even popcorn! Nice touch). The room was extremely spacious and very clean. Obviously the comforters were outdated, but they were definitely clean. The bathroom was pretty much what you would expect at a Ramada... pretty clean and definitely more spacious than I would have expected. I would recommend they update the shower head as it was looking a bit "used," but I never felt unclean at all during any part of our stay. We came on a Notre Dame football weekend and received a really good rate for booking early.

Room Tip: Book early for a great rate!
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KatieWilgus about Magnuson Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Waymire, General Manager at Magnuson Grand Hotel, responded to this review
2 December 2011
Thank you so much for the kind comments and feedback. We have recently changed affiliation to Magnuson Hotels. We apprecaite your business and look forward to serving you again.

Sincerely,
David Waymire, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Poised for an upswing”
3 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Stayed for a night after an ND home game. We found it because of the reasonable rate and no two-night minimum (rare in So. Bend on football weekends, from my experience). Location is good; right downtown with restaurants nearby. It's an old Holiday Inn recently acquired and still in transition, so we found a mixed bag: great views, poor mattress quality, decent cleanliness, dingy and dim elevator lobbies at the garage levels. Some effort has been put into updating the tired decor. We didn't eat on the premises, so no comment on that. In general, it feels like a property on a slow upswing. I'd stay again, but would hope to find further improvements.

Room Tip: South-facing rooms have a great view
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  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask johngaltisme about Magnuson Grand Hotel
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David Waymire, General Manager at Magnuson Grand Hotel, responded to this review
2 December 2011
Thank you so much for your valued feedback. We will continue to work on improvements to the Hotel in the future and continue to be "A good value" in Downtown Southbend. We look forward to serving you again.

Dave Waymire, GM
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Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great views of downtown”
4 of 5 stars Reviewed 23 October 2011

Stayed here 1 night. Nice place, clean rooms, very spacious. I didn't like the bed, though. Hard and uncomfortable for me. No continental breakfast, which is always a let down, in any hotel. Average place for an overnight.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jesslikes2travel about Magnuson Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Outdated bathrooms, mold on wall, fan in bathroom was broken. AC not working correctly.”
3 of 5 stars Reviewed 15 October 2011
1
person found this review helpful

The only good thing about this place was the location. Everything else was dirty and sucked.

  • Stayed October 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sghiggs30 about Magnuson Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great location...but you get what you pay for...”
3 of 5 stars Reviewed 4 October 2011

We stayed here for a Notre Dame football game weekend (Friday and Saturday night). We chose this place because they had availablilty, and they were right downtown.

First, the location is absolutely excellent. We walked EVERYWHERE downtown, including bars, restaurants, and the College Football Hall of Fame. The only time we moved the car was on the game day, as it is a 5-10 minute drive from campus. The staff was friendly too. Despite the website saying parking was $5 a day, we were given a free parking pass from the front desk. The parking garage is attached. The hotel was only $500 for 2 nights on a prepaid website deal. For anyone who knows hotel prices during Notre Dame games, this is a great deal.

Now, as my title indicates, you get what you pay for. The room was just dirty, no other way around it. The bathroom was outdated and shower had almost no pressure. The room was so hot, and the air conditioning did not seem to work. I called down to the front desk and they told me because of the outside temperature, I had to turn the heat on to get cold air??? Didn't make any sense to me either, and the room remained way too warm. The only pro to the room was that we were high up and could see campus from the room.

If you are going with a group of guys, like I did, for a football game weekend, I'd say to consider staying here because of the location and value. But most guys would leave South Bend single if they tried to bring their significant others into these rooms.

  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Magnuson Grand Hotel

  • Holiday Inn South Bend
  • South Bend Holiday Inn
Address: 213 West Washington, South Bend, IN 46601 (Formerly Ramada Plaza Downtown South Bend)
Price range (per night):* INR4,977 - 9,618

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