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Inn at Saint Mary's Hotel & Suites – reviews, photos

3.0 of 5
53993 US 933, South Bend, IN 46637
Hotel amenities
Inn at Saint Mary's Hotel & Suites
Inn at Saint Mary's Hotel & Suites
Inn at Saint Mary's Hotel & Suites
Inn at Saint Mary's Hotel & Suites
Inn at Saint Mary's Hotel & Suites
Inn at Saint Mary's Hotel & Suites
Ranked #2 of 30 hotels in South Bend
4.5 of 5 stars 110 Reviews
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110 reviews from our community

What travellers say about this hotel
  • Notre Dame(8)
  • Very nice(4)
  • Very clean(3)
Traveller rating
    66
    28
    8
    4
    4
Only show reviews for Family (36) | Couples (19) | Business (30)
Date Rating
Des Moines, Iowa
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Exceptional staff at a tired well-used property.”
3 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

First, the staff here is exceptional. Second, this property you see upon setting foot on the propoerty is trying to give the feel of a country inn. What it is is a 3 star property in a college town and it probably gets abused 8 weekends each fall. It just can't escape that relaity. It is good for what it is, just don't expect more than it is. Good location, family friendly, large rooms, and not fancy.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MJCarroll about Inn at Saint Mary's Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, Revenue Manager at Inn at Saint Mary's Hotel & Suites, responded to this review
22 November 2011
We are happy you enjoyed the staff at the Inn at Saint Mary’s who work hard at exceeding our guests expectations. We are continually updating our property and the last renovation was the beginning of 2011. We are in a college town and because of our reputation and exceptional service we have a steady stream of guests year round. Thank you for taking the time to review our property.
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Madison, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“convenient home away from home for business travel”
5 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

Stayed here for a conference and they could not have been more helpful. I arrived very late after all food closed and the front desk clerk got me a glass of milk to go with my peanut butter and jelly sandwich. The access from the highway was so easy even late at night. There was shuttle service to and from my conference on the Notre Dame campus.
Room was very comfortable, with free wifi and a nice bench/couch for watching TV. Aveda bath products a nice touch.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Elaine S about Inn at Saint Mary's Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, Revenue Manager at Inn at Saint Mary's Hotel & Suites, responded to this review
16 November 2011
The Inn at Saint Mary’s is designed for any traveler. The front desk staff is always willing to go above and beyond the call of duty for our guests. We look forward to accommodating you for all of your future stays in South Bend. Thank you for taking the time to review our property.
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Cleveland, Ohio
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Nice stay, but....”
3 of 5 stars Reviewed 18 October 2011
2
people found this review helpful

Our check-in was very friendly and efficient, a nice start to our stay. We booked a king room and it was big, clean and very nicely decorated. The furniture was comfortable, which is usually not the case in most hotels. The small couch/sleeper sofa was firm to sit on to watch television or read, the desk chair was a good one for work and the extra armchair was very comfortable, too.
But....the bed was a bit lumpy and we did not get a very good night's sleep. It is sometimes hard to tell when sitting on a bed if it will be comfortable for sleeping. And that was the case with this one. Not much that you can do once you are in bed for the night. So, we tossed and turned a bit all night because of the bed. But....the real problem we had was with the heater/AC unit. Why oh why do modern hotels still use those outdated window units? They are always noisy, go off and on all night and if your room is hot or cold you need to use it to sleep. But because of all the racket this one made, it was very difficult to sleep! It certainly changed our stay from very nice to just average. A real disappointment, since they do so much right here.

We would love to go back to this hotel(we are in the area often), but not sure that we would due to the lack of sleep/noise.

The breakfast room was pretty and the food was decent. The lobby was lovely and a nice place to unwind. Each employee that we spoke to was kind and helpful. We did not mention the noise problem because with those window units, there is not much they could have done.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask melange1 about Inn at Saint Mary's Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, Revenue Manager at Inn at Saint Mary's Hotel & Suites, responded to this review
20 October 2011
Thank you for choosing to stay at our property. The hotel rooms have recently been remodeled with new furniture. We are glad that you were pleased with our selections. Unexpectedly you did have trouble sleeping and I would like to apologize for that inconvenience. We are unable to access your contact information due to the volume of bookings so I cannot make direct contact. I am very interested in speaking with you to resolve this matter. Please contact me directly at smarkham@innatsaintmarys.com. I look forward to hearing from you in the near future.
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Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Unexpected jewel”
5 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

We visited during a Notre Dame football weekend. This was our first stay, so we were not sure what to expect. Happily, all of our expectations were surpassed. The staff was very friendly and helpful and the facility was well organized and professional. Plus the location was ideal for our activities. If you can get a reservation, we would recommend.

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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DinEd about Inn at Saint Mary's Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, Revenue Manager at Inn at Saint Mary's Hotel & Suites, responded to this review
12 October 2011
The Inn at Saint Mary’s is pleased you enjoyed your stay. Notre Dame Football weekends are filled with a lot of fun. We look forward to your next visit.
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Munster, Indiana
1 review
2 helpful votes 2 helpful votes
“Notre Dame Baseball Tournament & Inn of St. Mary's”
5 of 5 stars Reviewed 6 October 2011
2
people found this review helpful

The Inn was in perfect driving distance to our tournament games in Mishawaka, St. Joseph and at Notre Dame. The staff was friendly, the hotel was professionally decorated, rooms were comfortable and the beds and linens perfect. Aveda products were provided, quality all around. We had a hot breakfast buffet, included in our stay. My son used the workout facility - which he enjoyed. We definitely would stay here again.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Janice D about Inn at Saint Mary's Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, Revenue Manager at Inn at Saint Mary's Hotel & Suites, responded to this review
12 October 2011
The Inn at Saint Mary’s is centrally located in South Bend Indiana to local attractions. The hot breakfast buffet and exercise facility are great amenities to our guests. We are pleased that you enjoyed your stay. The Inn looks forward to your next visit.
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Additional Information about Inn at Saint Mary's Hotel & Suites

  • Hotel At Saint Marys
Address: 53993 US 933, South Bend, IN 46637
Price range (per night):* INR5,648 - 8,835

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