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Quality Inn & Suites – reviews, photos

2.0 of 5
4124 Lincolnway West, South Bend, IN 46628
Hotel amenities
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Ranked #23 of 30 hotels in South Bend
3.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    1
    3
    4
    1
    5
Date Rating
Redlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Basic accomodation”
3 of 5 stars Reviewed 26 October 2011

I stayed three nights at this hotel in Oct 2011.
Staff was kind and helpful
Room spacious and had everything I needed.
Bathroom was OK, clean and spacious too.
Although facing the road in the back of the hotel, the room was very quiet.
Continental breakfast with bread, fruit, milk, coffee, waffles, juice, and pastries.
Basic exercise room with stationary bicycle, treadmill and something else.
Small indoor pool and jacuzzi.
Wireless Internet was fine, and there is a computer at the lobby for the public.

Good price/value balance.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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sf
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Responsive game-day staff at clean, neat hotel.”
4 of 5 stars Reviewed 13 October 2010
1
person found this review helpful

Every place is premium -priced on game day - this hotel had great value even given that. We experienced loud and disorderly fans in our hallway at 3 a.m. After trying to talk to them, I gave up and called the front desk-not optimistic at what they could or would do. It was amazing - the staff got on this right away and the noise actually stopped. Best service ever!

  • Stayed September 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Average kind of place”
3 of 5 stars Reviewed 13 September 2010
1
person found this review helpful

Stayed here 3 days 2 nights for a wedding. Check in went smoothly. The room we got had two queen beds with four pillows each. Besides the corners of the room and bathroom the room we got was clean.

The AC however was terrible. It took around 6 hours for the room to get cool. During that span I was tempted to ask for another room, because at that time I thought the AC was not working, but we checked in so late and I didn't feel like moving all of our stuff to another room. By the next morning the room did cool down, from that point on we just left the AC on 24/7 and that kept the room cool. Also the free wireless internet access they advertise was non-existent for me. It must depend on what room you get. I couldn't access the internet from my room or from the hallway near my room (my room was located on the 2nd floor). Also for two of the days there was no cable. They do have an indoor pool but at the time we stayed there were around 20-30 little league baseball players running, jumping and making a mess everywhere as the indoor pool is right next to the office. I just brushed that off because at one point I was a little leaguer too, lol. Also our room was on the second floor, so I didn't hear the ruckus.

Another reviewer commented on how the key wouldn't work. The same thing happend to us. On the second day the key wouldn't work for us during the day-the first time I just shrugged it off, thinking it happens. However, it happened again when we got back from the wedding late at night and it was annoying to say the least. The second time I went to the front desk I had to wait there for 5 min and the desk attendent just casually came to the desk. The breakfast is of bad quality, I lost my appetite just looking at it. Biscuits hard, gravy watery and surfaces not clean.

At this hotel your happiness is going to depend on what room you get, it is an average kind of place.

  • Stayed June 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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jasonb-9
1 review
“Very Accommodating in all areas”
5 of 5 stars Reviewed 25 October 2009

The Manager was very helpfull in all areas to make sure my stay was good. From getting Taxi Service to suggesting a place to eat. Our rooms were clean and his staff was pleasant.

  • Stayed October 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portage, MI
1 review
“The hotel was very accomodating and convenient for us”
4 of 5 stars Reviewed 23 October 2009

It was accomodating and convenient, choice hotel when working in the area.

  • Stayed September 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Quality Inn & Suites

  • Quality Inn South Bend
Address: 4124 Lincolnway West, South Bend, IN 46628
Price range (per night):* INR5,033 - 15,546

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