I read the review by Jim S and had a similiar poor experience at this hotel. We were in Muncie In. to see family and thought we had booked in the Comfort Inn in nearby Anderson. When we got there to check in we found our booking was in Rushville over an hour away. The guy at the Comfort Inn desk shook his head and said thats way out of your way, if they will cancel the reservation he would try to help us find something nearby at one of the other Anderson hotels since they were full for the night. This man then called the Rushville Comfort Inn and spoke with Betty, she said we could cancel but we would still have to pay the $87 since it was past the cancellation deadline. The guy argued with her but no way were they going to give us a break. So we drove an hour to Rushville, and asked again but Betty said she could not do anything. I asked for the manager, Mr. Devine Patel, and he said the same thing as in the other review, that I could not expect him to give up a nights booking on short notice no matter what the issue was. I travel every week for work and have never run into this, schedules for me change and I am always changing hotel arrangements last minute and they always wave the cancelation fee. Pure greed and not caring at all about the customer. I agree with the other reviewer, the hotel is dated and in desparate need of renovation, no elevator, room alittle dirty, leaky fawcet that I could not get turned off, did not see the bugs that were mentioned but not a hotel I would stay in again. It was interesting the contrast between the two Comfort Inns, the one in Anderson was willing to help me even though they did not have rooms and would not benefit from it. It was more about helping someone who had a problem and doing what they could even though they could have said tough luck. The Comfort Inn in Rushville, IN, was just the opposite. They could care less that we would have to drive another hour, their attitude was terrible, and all they cared about was the $87 bucks. Hopefully they spend that money on new bed spreads or paint!