I know there has been a name change here or it is in progress. The sign was covered and the name Richmond Inn put over top on a vinyl cover. The lobby was still decorated for Christmas and looked very inviting. I can't say the same for the staff member manning the desk. We requested a quiet room only to discover we had been given a room in the midst of a team group of high school boys. They chose to visit from room to room, leave the doors open and do what boys do. It was late in the evening before the noise settled. After complaining it was more or less indicated that I was the one with the problem, not them.
Breakfast was adequate but nothing to write home about. If this hotel is looking for a better rating, they should start with a more accommodating staff!!!!
- Lees Hotel Richmond
