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Holiday Inn Express Rensselaer – reviews, photos

4788 Nesbitt Drive, Rensselaer, IN 47978
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Holiday Inn Express Rensselaer
Ranked #1 of 2 hotels in Rensselaer
4.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    6
    4
    1
    2
    1
Date Rating
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
“Unfortunately there isn't a better option”
2 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

I have no doubt that this was the nicest hotel available in the area, but it still wasn't an enjoyable experience. The room was spacious but outdated, and there was a cigarette burn in the blanket on the end of the bed. The elevator and hallways were musty and smelled like smoke and the water stunk. There was no luggage rack to set our suitcase on because it was being used to hold up the mini fridge. There also seemed to be something going on with the AC because it was super loud when it was running, and then would make clanking noises when it went off. We were staying 2 nights and had confirmed with the mgr (who was working the desk) that we had reservations for both nights when we checked in on Friday. On Saturday, one of the front desk clerks left a voicemail stating that we only had reservations for one night and that we needed to come get our stuff out ASAP because they had already rented the room. My husband gave her the confirmation number and she was able to find the reservation. We returned to the hotel dog tired late that night and double checked with the front desk clerk that our key would still work because of the reservation mix-up. She told us yes, so we went up to our room and of course, the key didn't work. Went back downstairs and she reprogrammed the key. Went back upstairs and the key worked so we went in our room to shower and go to bed. Apparently, housekeeping had come and taken ALL of our towels and not replaced them with fresh ones because of the reservation mix-up-called downstairs and told the front desk clerk we had no towels. Her response was, "Well I have some down here if you want to come get them." Went back downstairs and got towels, and went back upstairs for the third time, before we were finally able to shower and go to bed. Would only stay here again because there isn't a better option.

  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Sauk Rapids, Minnesota
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Out of the way, but nice.”
5 of 5 stars Reviewed 21 July 2011
1
person found this review helpful

Very nice. A little out of the way, but worth it. Quiet and very comfortable. Very nice and friendly staff.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, GA
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Decent, but noisy and smells of smoke”
3 of 5 stars Reviewed 17 November 2010
1
person found this review helpful

The hotel was decent with nice staff and tasty breakfast. However, the hallways smelled of cigarette smoke. Our non-smoking room didn't smell, but you notice it as soon as you exit your room. Rooms were very spacious. Also, the hotel has little insulation. We could hear the nearby interstate as well as what sounded like a herd of elephants at 2am in the room above us. In terms of location, there aren't many other hotels in the area, so this could be your only option. It's clean, but definitely not impressive in sound-proofing or smells.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jackson, MO
1 review
1 helpful vote 1 helpful vote
“Nice, clean hotel, but has stinky water.”
4 of 5 stars Reviewed 27 October 2010
1
person found this review helpful

The hotel was very nice. Looked as though it had recently been remodeled. Room was large. The TV was a little outdated, but we did not even turn it on, so it was not really a problem for us. The front desk staff was extremely nice and the lobby/dining room was very clean. The free breakfast was wonderful. The breakfast exceeded my expectations.

My only complaint was that the water smelled like rotten eggs. It even made the bathroom smell like that after we used the sink. I assume it is due to a high sulfer content in the local water. We had to buy bottled water to use in our room. We did drink water in a restaurant in town and the water there was fine, so I am not sure what the problem is at the hotel. I think the hotel should install some sort of purifier to remedy the smell.

All in all, however, our stay was very nice and relaxing.

  • Stayed October 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
“Very Pleasant”
5 of 5 stars Reviewed 1 July 2010
1
person found this review helpful

The staff was great ..and my boys loved the pool and the yummy breakfast ...very nice place!

  • Stayed June 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express Rensselaer

  • Holiday Inn Rensselaer
  • Rensselaer Holiday Inn
Address: 4788 Nesbitt Drive, Rensselaer, IN 47978
Price range (per night):* INR4,921 - 5,424

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Holiday Inn Express Rensselaer
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