I booked a room here for 2 nights, so I could visit a friend who is recovering from surgery. I chose the Holiday Inn Express because it's close to her house, and one of very few hotels in the town. The lobby and check-in service were fine, and the young man at the front desk was lovely.
I had requested a non-smoking room, and sure enough was pointed to the 2nd floor -- the non-smoking floor, and a room there. The only thing smokier than my room was the non-smoking floor hallway. It was obnoxious! You would think the hotel would change out or at least clean the carpet, drapes and furniture before dubbing a room non-smoking!
Other than that, the stay was fine. While getting a bit shabby, the hotel is clean, safe and comfortable. All in all, I will stay here again, but simply because I don't have a better choice!
- Holiday Inn New Haven
- New Haven Holiday Inn
