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Garden Inn – reviews, photos

24 E Executive Drive, New Castle, IN 47362
Hotel amenities
Garden Inn
Ranked #2 of 5 hotels in New Castle
2.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    0
    2
    3
    1
    8
Date Rating
Rising Sun, Indiana
1 review
1 helpful vote 1 helpful vote
“a dump and horrible service!”
1 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

We had about 8 rooms booked for a wedding, the room was infested with ants, including in the bed. the room smelt horrible and were dirty. when told about the ant problem, we were told that's what hapens when you bring food in. there was no food in there, the ants were there when we checked in! no apology nor did they make it right. they were rude. kicked us out of the b-fast room. breakfast was gross and stale. pool was ice cold and some one came in the room while we were gone to the wedding and moved stuff around. dirty and blood on the sheets! never again, i would drive 2 1/2 hrs back home before i'd stay again. i wanted to smack them for how rude they were. my kids have better manners!

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rdrichards04 about Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 helpful votes 3 helpful votes
“Pitch a tent in the Walmart parking lot.. you'll be happier!”
1 of 5 stars Reviewed 17 June 2011
3
people found this review helpful

The rooms do have flat screen tv, microwave, small frig, coffee maker, and better quality mattress, bedding, linens, etc. than most, but it was FILTHY for one thing and the stinch of smoke was unreal! I spoke to the man at the desk and he handed me air spray..??? Do I look like housekeeping?? (I was there with my 4 year old daughter who has asthma). The staff was past rude and downright nasty. Had a man pounding on our door at 4:30am claiming to be housekeeping.. called front desk.. 'not my problem mame'. I asked to speak to management and was told I would have to wait til morning and I wasn't getting a refund if that was on my mind.. if I had not have had my 4yr old daughter with me.. I probably could have slapped the man and spent the night in jail. Definitely a low/no class facility and would strongly recommend going next door for safer and nicer atmosphere.

  • Stayed June 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sherryjaz about Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Castle hotels

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1 review
2 helpful votes 2 helpful votes
“Disgusting!!!”
1 of 5 stars Reviewed 9 June 2011 via mobile
2
people found this review helpful

I do not recommend it! Atleast until its under new management!
Our room was not clean at all. I always check the beds for cleanliness. They have red throws at the end of the bed, I noticed dog hair on them, so I open it up, to my surprise I seen the most disgusting thing. Covered in nasty dog hair from top to bottom! And whatever else the dog left behind! Their policy clearly says no pets. And obviously they dont clean anything! Very nasty hotel! Also the manager thought someone was trying to get into rooms and thought they went into our room. At 6 am she tried barging into our room, luckily I had the security bar pulled over! Scared us! She said she supposedly knocked. Very horrible experience!

  • Stayed June 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Cmekfink4 about Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“I liked it”
4 of 5 stars Reviewed 20 March 2011
1
person found this review helpful

nice it's kind of like a diamond in the rough flat screen tvs and clean rooms you can't ask for more

  • Stayed March 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kevinreiter about Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Bad room(s)...bad service”
1 of 5 stars Reviewed 19 March 2011 via mobile
1
person found this review helpful

We had 15 rooms...several staying more than one night...however, after the rude service many just left. The rooms were dirty and smelled of smoke, Evan though they were non-smoking. The chairs had multiple Burns. We were in the lobby talking and were told to leave. Can't believe they will remain in business for long...

  • Stayed March 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MunsterDad about Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Garden Inn

24 E Executive Drive, New Castle, IN 47362
Price range (per night):* INR3,355 - 3,914

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