While my wife was at a rehabilitaion facility in New Albany, In. in December of 2011, I found a very nice motel with a good breakfast at this establishment.

As a Platinum Priority Club member, this is the best stay I have ever had at a Holiday Inn Express! The Staff was very friendly and welcoming and the room was wonderful. I will stay here anytime I am in the area...

Stayed at the holiday inn in louisville ky and must say, huge let down. My office manager had booked our management staff into 4 king suites through hotels.com. Once we arrived after the horible time we had finding the place and crossing the river because the only bridge was out. We were told they could not accomodate our reservations. The staff at the front desk was friendly however they would only put us in two suites and two doubles. This wouldn't be a real big deal had we not had conformation for the kings or at least got some form of acknowledgement from management in the form of rate reductions. We were charged the same for the standards that we were supposed to be charged for the king suites. Doesn't seem fair! The rooms themselves are old and seem to be laid out very oddly. The king suites actually look like they are supposed to be doubles that management pulled one of the beds out of and put a big tub in its place. The tub sits on a big tile deck in the middle of the room with no steps to reach it. Definately wont stay again.

Excellent service was provided by the hotel management and staff for a girls softball organization which utilized 16 rooms. Many thanks to the staff. Strongly recommend....