I have stayed here once a year for several years. The property is in need of an update. They have gone 100% smoke free - however our third floor room smelled like old cigar smoke.

The have not installed wi-fi yet, but they do have hardwire internet access.

The bathtub/shower made a strange noise as you stood in the shower. It seemed as if the tub was loose from the floor or the wall.

The furnishing were very worn. Drawers did not slide, cushions on the sofa were stained and worn. One of the dresser drawers had crumbs from something in it - very nasty. We kept our things in our suitcase.

The location is great and the common areas looked nice. Staff was friendly and give greeting each time we came in.

Rooms have big coffee pots - but old and somewhat dirty microwave.

Somewhat overpriced for the condition of the rooms. I hope they are planning an update before our next stay.

I stayed at the Residence Inn with my wife and two toddler children for four days. We had a one bedroom suite. The room and all facilities were very clean, comfortable and quiet. The breakfasts were very good and diverse enough that we all found something we liked. Location is convenient to shopping, restuarants, interstate and directly across from the Star Theatre. We found the staff to be friendly and accommodating (provided extra towels, portable crib for our baby, maintenence man even gave me a hand with my luggage). Overall, our experience was very good. We will definitely stay here when we vist NW Indiana.

Overall the hotel was clean and pretty nice. However there were some things that needed improvement. When we checked in the lock on our door was sticky and would only open some of the time. The manager told us it would be fixed the next day and it was not. We figured out how to get it to work every time but it would have been nice to have it fixed. The iron in our room was missing and when they brought us one it didn't work. Finally they brought us a brand new one and it worked fine. The high speed internet was not that at all it acted more like dialup. The only washer and dryers are on the second floor and there are only two of each. The maid service was acceptable and nothing more. Attention to detail was lacking we found an old card key and items left behind by prior guests. The staff was unlike most Marriott properties, most employees say hello and greet you in the morning these just looked at you when you passed by. I stay at Marriott properties all the time and would stay at this one again. Just don’t expect the same service you receive at other Marriot properties.

This was our first stay at this hotel. Very clean and a great breakfast. Close to dining and shopping. Next door to the Star Plaza Theater.