We traveled to LaPorte for a wedding and reception and checked in early to get ourselves situated for the big event. I did notice little thing with the housekeeping that should have been warning sign. The rooms seemed dark and uninviting. I noticed cobb webs in the corners, the carpet seemed "squishy" like they dumped soap on the carpet with no water and it dried. My fiance was turning her side of the bed down when she noticed a couple of bugs running. She called me into the room and I was able to catch one and bring it into the bathroom where the lighting was better. This was defiantly bed bugs, my fiance works for the Health Department and knew what they were when she had a better look. We instantly packed and I went to the office to talk to the manager. The night manager advised me to call the day manager in the morning for a refund. I called in the morning and the manager instantly offered a refund, almost like he knew about the issue with bed bugs. I waited for four days with no sign of the refund on my card so I called the corporate office and the rep there acted like i was an idiot for taking the issue that far. I than called the LaPorte Health Department to file a complaint and they knew about the bed bugs??? I was shocked on why they are still operating with the infestation. I was told since the bugs are not spreading and diseases they are limited on their actions. Last time i checked operating in filth is unexceptionable. Places that serve food are subject to closing the doors until they correct the issues so why cant places you sleep? Maybe I am being too critical but if bed bugs are present this is due to a unsanitary environment and I will not subject my family to this. I do not look different at the city of LaPorte but I am looking at Super 8 Motels in a different light.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC