Judging from other reviews, we were not expecting too much. But we were pleasantly surprised. The room was clean. The bed was comfortable. Our room was right off the pool area. The AC worked fine. The room did have WiFi but the signal was weak. The decor was OK but needed updating...looked like the original from when it was a Holiday Inn. Most of the complimentary breakfasts included hot items like waffles, scrambled eggs, french toast and ham. The french toast wasn't anything worth bragging about, however. The lounge and bar area had very limited hours (closed at 9 p.m. weekdays). All in all..things were much better than expected and we had an enjoyable stay and would come back again given the opportunity.

HOUSEKEEPING LEFT OUR DOOR OPENED ALL DAY ROOM WITH OUR STUFF IN THE ROOM. Was 100 outside so the room was hot when we returned after trip to Holiday World. Thankfully nothing was stolen from our room. When we complained the girl at the desk said she would make a note of it. When i said thats it, she said the manager would be back that night to talk to him. My husband talked to the manager and he said "that's not cool". Some manager no sorry no refund or anything.

I booked a room in this hotel for August 2011... I stayed at this hotel many times as a child and it was always fun. Things have not changed much since I was there 20 years ago, including beds, televisions, window treatments and carpet. Still pretty clean in the main areas and rooms but housekeeping does not clean behind furniture. I did not see any bugs, mold r have any problems with air conditioning... And the dome was not hot and humid as I had expected. Overall it was still a great value with tons for the kids to do and a free breakfast.

I read the reviews on here and I understand all fo them. But I do want to stand up for the managers of the hotel. It must be very hard to work there and apologize to guests every single day for mold, bugs, no a/c, no restaurant, the poor continental breakfast, games not working, housekeeping not cleaning and all the other bull that goes on there. I will say in defense of the place that it is not the GM's fault at all....it is the owners faults. They spend no money in fixing the buildings or the ammenities there. the owners could give a crap less about that place and have been trying to sell it for 6 years now. Complaining to the hotel does no good, they know its crappy and they know the owners could care less as long as they get their cut. If you all really want to be heard about how awful this place is, try writing the owners. Don't know who the owners are??? Try Harvey Berger. Oh and the other may be a slight shock to everyone...Pat Koch. That's right, the same Pat Koch who is owner of Holiday World and prides herself on "#1 for family fun". Maybe if people actually start calling out the slumlord owners than maybe they will see how bad this place has turned. I have my own personal reason for writing this, and I hope that I maybe...just a little... helped the hotel out. The employees and managers there are good people, it's the owners that are not.