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BEST WESTERN Crossroads – reviews, photos

2.0 of 5
7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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BEST WESTERN Crossroads
Ranked #73 of 183 hotels in Indianapolis
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    6
    6
    2
    1
    1
Date Rating
Michigan
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
51 helpful votes 51 helpful votes
“Perfect for the quick overnight stay”
4 of 5 stars Reviewed 21 July 2011

We stayed for an overnight trip to visit the zoo on our way to our final vacation destination. The location was easy and right off the highway. Plenty of restaurants around. The front desk was above and beyond helpful- giving me extra information on pizza deliveries. The hotel itself is a little dated and rundown in areas- worn carpets and such. But we had great service and a great night's sleep. We enjoyed a quick dip in the outdoor pool. Breakfast was wonderful and offered something for everyone- make your own waffles, hard boiled eggs, yogurt, cereal, breads, pastries, etc. The rooms were decent size and comfortable. We appreciated the fridge and microwave. All in all it was a great place for a quick overnight trip. Would recommend to anyone for 1-3 night stay in the area. The Indy zoo was a quick 20 minutes down the same street- and a lovely drive through downtown.

Room Tip: Just a note- they have no adjoining rooms.
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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jpspica about BEST WESTERN Crossroads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie Speziale, Manager at BEST WESTERN Crossroads, responded to this review
18 November 2011
Thank you for your review. We hope to see you again in the future. If we can personally assist you, please call us directly at 317-353-6966.
Regards,
Debbie Speziale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
“awsome...new beds..nice”
5 of 5 stars Reviewed 15 July 2011
1
person found this review helpful

we stayed here ...we love decor of rooms our beds brand new..very clean...will come back...also we like saltwater pool..

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lorenzo2011 about BEST WESTERN Crossroads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Smelly & Outdated”
1 of 5 stars Reviewed 30 June 2011

I travel often, so I'm a connoisseur in the subject of subpar hotels. This Best Western was pretty terrible and not even worth the price we paid ($98 or something...).

The lobby was fine but even walking down the hallways we noticed that it smelled old and in desperate need of a remodel. Our room smelled thick of deodorizer. We asked for a non-smoking room but halfway though my shower I realized that either smoke was being filtered in from another room OR someone had smoked there previously. We were in too big of a hurry to deal with it, so I just closed the bathroom door before we left for the night.

Despite the smell, the bed was old and lumpy. The pillows were the size of throw pillows and very lumpy, too. After waking up though the night because the bed was SO uncomfortable, I figured out I couldn’t get used to the smell either. We finally ended up leaving at 4 am because it was SO BAD.

I asked for a full refund, but the owner only gave me $25 back. I did not feel this was satisfactory for how terrible the hotel was but I couldn’t be bothered to argue anymore.

I suggest paying an additional $23-$35 per night and staying at a Hampton Inn or something under the Hilton Family!

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Charlotte_Mel about BEST WESTERN Crossroads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener Ontario Canad
1 review
“Fantastic people very accomodating”
5 of 5 stars Reviewed 6 September 2010

I do a lot of business in the surrounding area and have found the staff at this Motel incredible, & accomodating at all hours of the day. A great SAFE place to stay!

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Will1942 about BEST WESTERN Crossroads
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Holly, Michigan
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Close to sports venue - good rate - but that is it”
2 of 5 stars Reviewed 10 July 2010

It was in a convenient location, the rate was good and the hotel was ok. We stayed for 3 nights for a sports tournament with the rest of the team. The room was ok - desk area and wifi was there - so that I could work - that was nice. Breakfast lacked fruit - they had old bananas - did not replace on third morning. If you play sports (and they told me they cater to that audience) bananas are really a staple and should always be there for breakfast or to take as a morning snack. When I asked if there was room to check in for an extra night if we won - I was told that we prob would not get a room with 2 beds. A friend called a few minutes later and asked to reserve 4 rooms with 2 beds for 3 nights and were told it was available. Either way - the gentleman either did not tell me the truth or he did not tell my friend the truth.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about BEST WESTERN Crossroads

  • Best Western Indianapolis
  • Indianapolis Best Western
  • Best Western Hotel Indianapolis
Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Price range (per night):* INR3,845 - 5,963

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