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Holiday Inn Express Indianapolis South – reviews, photos

2.5 of 5
5151 S East Street, Indianapolis, IN 46227
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Holiday Inn Express Indianapolis South
Holiday Inn Express Indianapolis South
Holiday Inn Express Indianapolis South
Holiday Inn Express Indianapolis South
Holiday Inn Express Indianapolis South
Holiday Inn Express Indianapolis South
Ranked #78 of 183 hotels in Indianapolis
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    9
    17
    10
    5
    4
Date Rating
New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“EXCELLENT EXCELLENT EXCELLENT!”
5 of 5 stars Reviewed 9 February 2012

I stayed at this Holiday Inn Express during Super Bowl weekend and the place was great. The hotel attended to every last detail, from welcome amenities in the room that included football cookies, a "Welcome to Indiana" candy bar, and a pamphlet with maps, shopping, restaurants, and all the Super Bowl parties. The hotel is clean, the rooms are nice sized, the staff is extremely friendly and accommodating, and the location is great. 10 minutes straight north on US 31 to downtown Indy, and 5 minutes south to any chain restaurant you could want (Cheesecake Factory, Chili's, Ruby Tuesday's, Hooters, City Barbecue, etc.), as well as a Simon mall. There is also a CVS right on the corner and the location is a few hundred yards south of the highway. I actually had a prepaid reservation at a similar category hotel by the airport, but the place was dirty, noisy, and totally unacceptable to the point where I couldn't stay there. All the downtown hotels were sold out (naturally) - Luckily I checked on TripAdvisor and found this HIE - when I called I was totally surprised that they had a room available. Myra at the front desk was extremely helpful - she described the hotel in detail and gave me a very fair rate considering the demand for the weekend. Once I arrived I knew it was the best decision I made the whole weekend, and it greatly contributed to the incredible time we had. I would definitely stay here again on future trips to Indy and would definitely recommend this property to a friend.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schererville, Indiana
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice family stay”
4 of 5 stars Reviewed 29 January 2012

Location was convenient to all highways and the staff was very accommodating. Free breakfast was nice and the kids enjoyed the pool! Overall great stay.

Room Tip: We used Hotwire.com and got a GREAT deal on the room!
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hoteldiva05 about Holiday Inn Express Indianapolis South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill Lantz, General Manager at Holiday Inn Express Indianapolis South, responded to this review
22 February 2012
Thank you for your review. I am glad we were able to give your family a nice and enjoyable stay. Next time if you come back, also try our reservations center they offer some awesome packages that appeal to families. Again, thank you for taking the time to review.
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Ekalaka, Montana
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Did not stay”
1 of 5 stars Reviewed 26 January 2012 via mobile

I tryed to book a room, but when I called the hotel they were very rude and told me they only had king rooms for one hundred and fifty dollars. I was going to take one and asked if they had a hotel suttle and was told no. I asked if there was a cab service and the girl at the desk said she didn't know and Hung up on me. Hey Holiday inn, take a lesson from Country inn, treat your guest with respect, and get your prices in line. You are not too big to fail. I am also a priorty club member, and bing treated like that.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ohiograndma about Holiday Inn Express Indianapolis South
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Bill Lantz, General Manager at Holiday Inn Express Indianapolis South, responded to this review
22 February 2012
Thank you for taking the time to review us. I am sorry about the fact that you could not book at our hotel and very surprised that you were treated rudely. Our staff tries very hard to help whomever they deal with, even if it means they have to find a different hotel, like one with an airport shuttle. I will ensure that our staff is retrained on professional phone procedures. I am surprised that you were not given the option for cab service as we have that information readily available.
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196 helpful votes 196 helpful votes
“A nice and convenient hotel”
4 of 5 stars Reviewed 31 December 2011

This hotel is conveniently located just south of I-465 on US-31. The hotel interior is quite attractive, and check-in was quick. Our room was large, with two full-sized beds, an upholstered chair, a desk with nice chair, a small microwave, and a fairly large refrigerator (larger than dorm size but smaller than full size). My wife appreciated the full-length mirror in the room. The flat screen TV appeared to be about 40 inches. They offer free WiFi in the room, but you need to get a username and password from the front desk.

The bed was perfect--neither too soft nor too firm. They provided both firm and soft pillows to choose from. The bathroom has a long counter with a single sink. The tub/shower area was clean and inviting. There was a bit of a problem with the shower--when you try to have the water come out of the shower, most of it still comes out at the bottom (to the tub) and the shower stream isn't strong. We reported that problem the next morning, and it was fixed within 30 minutes.

The breakfast selections included scrambled eggs (instant, I think), sausage patties, some nice warm cinnamon rolls, biscuits with sausage gravy, and a number of cold selections (rolls, bread, fruit). There was a machine that apparently could be used to make pancakes, but we didn't try that. There were several sections for coffee and tea, as well as three juices (orange, apple, and one I can't recall). Pretty nice overall.

There is a fairly large pool and a fitness room (but we didn't visit the latter).

The public areas and the room were all clean and well maintained and the people who work here are quite friendly. We come to this area once or twice each year, and I'm sure we will stay here again. We enjoyed our visit to this hotel.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OhioRon about Holiday Inn Express Indianapolis South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Western New York
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Decent place for business travel”
3 of 5 stars Reviewed 7 December 2011

It was a good place, big room, cheep, good clean bed and the internet connection was perfect. Not too many places to eat around here but if you keep driving south you'll find some nice places. Overall average HI express.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Holiday Inn Express Indianapolis South

  • Holiday Inn Express Indianapolis
  • Holiday Inn Indianapolis
  • Indianapolis Holiday Inn
Address: 5151 S East Street, Indianapolis, IN 46227
Price range (per night):* INR5,852 - 8,694

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