I have to say this hotel is awesome. We went down for the superbowl festivies. The rooms are great, all remodeled last year. The hotel staff was great. Will stay here again.

We stayed here to attend the Disney on Ice performance at Banker's Life Fieldhouse. The hotel is convienently located in downtown Indianapolis. We were able to walk everywhere we wanted to go. The room we stayed in was very clean and nicely furnished. The prices for the items in the mini-bar are outrageous, but it's your choice to partake or not! The pool area is nice and the staff was excellent. Everyone was smiling and we felt well taken care of. My only complaint is that there is no free wireless internet. The Omni charges $9.95 unless you are a gold or platinum member. I think $10 is excessive for internet service for one night. I made do with the 3G service for my iPhone (which worked out fine).

Was in Indianapolis for work, and stayed at the Omni. Good location; connected to mall, and walking distance to great restaurants.

Room was well appointed, although the bathroom was the size of a postage stamp. The sink area was no wider than my shoulders, and there was hardly any room for my toiletries. Nonetheless, I made it work.

I had ordered room service and the order-taker said it would be about 30 minutes. An hour later, still no food. I called down, and they weren't sure what happened and apologized for the delay. They said they would expedite the order and there would be no charge. Within 10 minutes my order had arrived.

The next morning, I received a hand-written note of apology for the inconvenience and mix-up. That is good customer service in my book.

I would definitely return to the Omni, based on the positive customer experience I had a result of the room service snafu.

Good job, Omni!

I spent one night over the Christmas vacation at the Omni Severin. The room was wonderful - nicely furnished & the beds were incredibly comfortable. I joined friends at the lobby bar & the bartender was great. We also ventured into the cigar bar, but the smoke there was just too thick for us. We loved the idea, but would suggest better ventilation. We were able to walk to several restaurants/sites in the downtown Indianapolis area, including shopping.