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Holiday Inn Express and Suites Indianapolis East – reviews, photos

2.5 of 5
7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
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Holiday Inn Express and Suites Indianapolis East
Ranked #45 of 183 hotels in Indianapolis
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    10
    1
    2
    1
    2
Date Rating
Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
“Customer Sevice poor and hotel was not clean!”
2 of 5 stars Reviewed 17 January 2011
1
person found this review helpful

This hotel was terrible. The pool area was freezing cold and the Front Desk said they
had no control over the heat . Also, there were no clean towels at the pool and when we
asked the front desk they were very nasty saying that had been very busy that day. The tile area around the pool floor was flooded and we had to walk through puddles of water.
Front Desk was extemely rude, especially at night. My 10 yr. old daughter forgot her toothbrush and when we called down for one, they told us that she would have to come down and get it! This was at 11:00 pm and we all had our pajamas on already. Also, when we requested additional clean towels to our room, they said we would have to bring down the dirty ones to the Front Desk first!! I have been in ALOT of hotels and have never been treated so poorly! I would never recommend this location or hotel to anyone.
It was horrible. The rooms and hallways had a "old" odor to them. It just was not very clean at all.

  • Stayed January 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finger Lakes, NYS
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Another Great Stay!”
5 of 5 stars Reviewed 27 August 2010
1
person found this review helpful

Recently, I met my brother in Indianapolis and we stayed at the Holiday Inn Express. The hotel is excellent and their service is top notch (especially Adam). Keep up the great work!

  • Stayed August 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Schimizz about Holiday Inn Express and Suites Indianapolis East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location questionable management experience”
3 of 5 stars Reviewed 11 August 2010
1
person found this review helpful

The rooms are large, clean and for the most part comfortable. (The sofa in our room was brokened down in the middle.) The machines in their limited fitness room were all in need of repair. Neither treadmill could be used and the elliptical had a very loud knocking sound when used. Staff seemed to be unable to effect repairs. Breakfast is adequate but nothing to write home about. The front desk puts on a friendly face, but often seems bothered to respond to requests.

  • Stayed August 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ispdet about Holiday Inn Express and Suites Indianapolis East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
München
Top Contributor
128 reviews 128 reviews
Reviews in 57 cities Reviews in 57 cities
38 helpful votes 38 helpful votes
“HOTEL fast NEU; sehr sauber!”
5 of 5 stars Reviewed 19 September 2010
3
people found this review helpful
Google Translation

  • Stayed September 2010, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask M_nchenCarlo_1 about Holiday Inn Express and Suites Indianapolis East
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Additional Information about Holiday Inn Express and Suites Indianapolis East

  • Comfort Suites Indianapolis
  • Indianapolis Comfort Suites
  • Comfort Suites Indianapolis East
Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Price range (per night):* INR6,465 - 7,468

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