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TownePlace Suites Indianapolis Keystone – reviews, photos

2.5 of 5
8468 Union Chapel Road, Indianapolis, IN 46240
Hotel amenities
TownePlace Suites Indianapolis Keystone
TownePlace Suites Indianapolis Keystone
TownePlace Suites Indianapolis Keystone
TownePlace Suites Indianapolis Keystone
TownePlace Suites Indianapolis Keystone
TownePlace Suites Indianapolis Keystone
Ranked #6 of 183 hotels in Indianapolis
4.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    43
    7
    3
    1
    0
Date Rating
Novi, Michigan
2 reviews
“Great place to stay with ease of access to downtown Indy”
5 of 5 stars Reviewed 16 December 2011

Came down to Indy from Michigan, for 2011 Big 10 Championship game. Chose this hotel for it's location on the north side of town, it's close proximity to the Interstate, and because it is a Marriott affiliate, I knew I could depend on it being up to Marriott standards, and it was. I found the location to be ideal, it was convenient to a major surface road (Meridian) that took us straight into downtown Indianapolis. The hotel was clean, our two bedroom suite was spotless, the staff is friendly, it was convenient to dining and was easy to exit north the following morning. I would highly recommend this hotel to someone or a family that was looking for a safe, clean place to stay, that is close to an assortment of places to eat and shop, and that is close to downtown but not as expensive as a downtown hotel. When I come back to Indy, I'll be staying there again.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 920Keith about TownePlace Suites Indianapolis Keystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint Sheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review
8 March 2012
Thank you for your feedback! We appreciate you choosing to stay with us while here for the Big Ten Championship and that your found our location to be ideal as well as our accomodations to be clean and friendly. Thank you for staying with us, we look forward to seeing you again!
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indiana
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great place for price”
4 of 5 stars Reviewed 29 November 2011

I was really surprised when I got this hotel via Hotwire. In my many, many trips to this part of Indy, I had never seen it. It is literally the perfect location - convenient to the best restaurants and shopping in the area. It was a great location for Black Friday shopping and easy in/out with a stoplight. I definitely will stay here again. Only negative is they have queen beds only - not good when you are used to a king.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ohappyday10 about TownePlace Suites Indianapolis Keystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint Sheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review
8 March 2012
Thank you for your feedback! We are happy to hear that you were able to enjoy the multitudes of shopping options near our hotel for Black Friday. Our hotel does feature queen beds in all rooms so we unfortunately do not have an king beds. Thank you for staying with us and we hope to see you again soon!
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Appleton, Wisconsin
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
“Clean, mostly quiet and safe”
3 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Family of 4 (2 teenage children and wife and I) stayed for 3 nights. Had a 2 bedroom unit. $120 a night. Room was clean, hotel was clean and safe. Marriott has trimmed away all the extras and has a very lean operation in most of the Towneplace Suites. This location is a little tricky to locate, and parking can be a bit of a walk (or lug depending on suitcases).
Black Friday must have been 'bring your child to work day' as many staff seemed to have their children with them. Still, the children were not in any way in the way, just odd to see children following parents working at the hotel. Breakfast is almost not worth the bother-eating in a lobby with 9 total chairs and 3 tables is silly (like I wrote 'lean operation'). Cold stuff-cereal and a few toasted things. Front desk clerk also restocks breakfast foods-and if anyone is checking out they have to attend to 2 things at one.
Still-for the $$ was fine. Hard to give a low rating but do not confuse with anything close to luxury. This is a place to sleep and be on your way.
Aslo, is a place that seems to draw many dog owners and their pooches. If that is OK with you (we like it) then fine. Would stay again if cannot find a higher level of lodging-say with a place to sit for breakfast and closer parking.

Room Tip: First floor means no elevator. Also, ask for a room away from the occasional barking pooch. Rooms fa...
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask WITravels1512 about TownePlace Suites Indianapolis Keystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Churubusco, Indiana, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Favorite Indianapolis hotel”
5 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

We always choose this hotel when staying in Indianapolis. It is close to great shopping, lots of dining options, and a very comfortable place to stay. We have never had a problem with one of our stays and I highly recommend TownePlace Suites in Indianapolis/Keystone.

Room Tip: Don't forget to check out the breakfast foods in the lobby.
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nancy L about TownePlace Suites Indianapolis Keystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint Sheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review
8 March 2012
Thank you for your feedback! We are happy to hear you enjoy the many dining and shopping options that are within walking distance of our hotel in the Keystone Crossing area and our expanded continental breakfast. We are also very excited to hear that every one of your stays at our hotel has been problem free! Thank you for staying with us!
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Austin, Texas
1 review
1 helpful vote 1 helpful vote
“Great stay”
5 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

Came to Indianapolis for a conference. Managed to be there during the FFA National Convention and shared space with many of them at the hotel. They were a great group - and the staff managed to keep everyone satisfied. Can't say enough about the helpful, courteous and very friendly staff. Room was great - didn't hear neighbors at all. Full size fridge was a plus. We slept well every night and enjoyed the appreciation night meals as well - what a surprise! Other hotels on the way home just didn't compare at all. Thanks for an enjoyable experience. Warning-don't use Mapquest to find this place - it took us to a dead end with a cemetery.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ann d about TownePlace Suites Indianapolis Keystone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint Sheets, General Manager at TownePlace Suites Indianapolis Keystone, responded to this review
8 March 2012
Thank you for your feedback! When we have groups we make sure that we block those who are together in the same area to make sure things are kept quiet so we are happy to hear that this is how you experienced it and that our service was very courteous and friendly while you were here. I am also happy to hear that you were able to enjoy our evening receptions that we have every Mon - Wed from 5:30 - 7:30pm. In regards to Mapquest, we did have some issues with our GPS location which had affected many navigation systems but we have corrected the issue. However if you have not updated your GPS within the last 6 months you may still have some issues finding our hotel. We are located 3 stoplights east of Keystone Avenue off of 86th Street on the right hand side next to Kohl's just before you would go over a big green bridge. We hope this helps! Thank you for staying with us!
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Additional Information about TownePlace Suites Indianapolis Keystone

  • Towneplace Suites Indianapolis
Address: 8468 Union Chapel Road, Indianapolis, IN 46240
Price range (per night):* INR6,465 - 7,969

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