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Comfort Suites City Centre – reviews, photos

3.0 of 5
515 S West Street, Indianapolis, IN 46225
Hotel amenities
Comfort Suites City Centre
Comfort Suites City Centre
Comfort Suites City Centre
Comfort Suites City Centre
Comfort Suites City Centre
Comfort Suites City Centre
Ranked #16 of 183 hotels in Indianapolis
4.5 of 5 stars 56 Reviews
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56 reviews from our community

What travellers say about this hotel
  • Lucas Oil stadium(4)
  • Great location(3)
  • Very nice(3)
Traveller rating
    32
    18
    3
    0
    3
Only show reviews for Family (18) | Couples (12) | Business (13)
Date Rating
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
“Comfort and Courtesy”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We pulled in at 4 am due to an awful experience at another nearby hotel. I explained how we were just looking for a place to sleep for a few hours after driving all day previously to visit a sick relative at Riley's Children's Hospital. While my story must have sounded riciulous at the time, the attendant at the front desk was courteous and said she would check us into a room regardless and give us a special rate because we were visiting a patient at Riley's.

The room we had was comfortable, great beds, darkening curtains, four packets of coffee (seems like too many places just give you 1 regular and 1 decaf) and surprisingly quiet for being right next to Lucas Oil Stadium. We slept well and decided to stay one more night, they set us up for the same room the following night with no trouble.

The breakfast was great. They seamlessly turn the evening bar into a nice breakfast setup in the morning. The person working the breakfast made sure to ask if there was anything else we needed. Overall it was great for being in Indianapolis for a hospital visit when things obviously aren't going well. If someone is staying there for the Super Bowl or for a Colts game, Lucas Oil is a block away so that would be very convenient.

The only downside is it is in a busy section of town so it would get a little noisy during morning traffic, but the room itself was very comfortable and quiet all things considered.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Christopher M about Comfort Suites City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
washington dc
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
58 helpful votes 58 helpful votes
“Overall excellent mid-range hotel, but thin walls”
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Stayed here for four nights in December. Was generally quite pleased with the experience, would stay here again. Building was new and spotless; standard king-bed room was spacious and well laid out; bathroom was immaculate (granite counter, decent no-name toiletries, excellent water pressure). Fitness center was spacious and had big windows -- not off in the basement somewhere -- and they had a indoor pool, which doesn't seem customary in this price range. (Self) parking in the adjacent garage was $12, which seemed about half the price of the parking fees at most downtown hotels. Free wireless in rooms, and they also had a business center off the lobby. Staff was friendly and helpful. I didn't try the comp breakfast.

Location is good. It's directly adjacent to Lucas Oil Stadium. It's about a five block walk to the center of downtown Indianapolis. There are other hotels that are more centrally located, but those are either a lot pricier or are older, dated properties that have hidden fees (eg higher parking or Internet) that push the price up. I didn't mind walking the five blocks, but if you want to be right atop Monument Circle, this isn't the place.

The one downside is that the sound insulation in this new hotel is not great. I was there four nights. Two nights things were utterly silent. A third night I actually heard my neighbors' voices in the adjacent room -- couldn't make out the words, but could definitely tell when their conversation would begin and end (and they weren't yelling). The fourth night was New Years, so the overall noise level was understandably high, but every time a door closed on the floor it echoed through my room. All in all, this wasn't a huge problem for me, but it was definitely some of the worst sound insulation I've ever encountered in a hotel, so if you're especially sensitive to that, I'd factor it into your planning. Which is a shame, because the staff here does such a great job -- but remedying lousy construction standards isn't part of their job. Again, for me, I wouldn't hesitate to stay here again.

Room Tip: rooms in the back look out on Lucas Oil Stadium (and are also off the main road).
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  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Has everything you would look for in a mid-range hotel.”
5 of 5 stars Reviewed 9 December 2011
2
people found this review helpful

Came in and stayed for the Big Ten Championship Football Game and we enjoyed a fantastic time here, and in town. (Of course the fact that the Badgers won helped out quite a bit too) Very clean, very nice hotel, it is a quite new property with pretty much every thing you could need. If they don't have it here, you are located a very pleasant walk from Lucas Stadium, and the downtown area that is loaded with restraunts and other attractions.

The staff was extremely pleasant and take customer service very seriously. This will be our home base when we are in Indianapolis for years to come. Would not stay anywhere else.

Room Tip: Cant imagine a bad room in the hotel.
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  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask winslow82 about Comfort Suites City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
“Excellent place to stay in Indianapolis”
5 of 5 stars Reviewed 16 November 2011
2
people found this review helpful

Enjoyed a terrific stay at this Comfort Suites. The staff were very helpful and outgoing with an aim to please. Recently built property with spacious rooms, comfortable beds and great water pressure in the shower. Bar area is nice and food was very good. It is also a stones throw from Lucas Oil Stadium and a short walk to the downtown area. Overall a very good experience while I was there.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rob C about Comfort Suites City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Indiana, United States
Contributor
19 reviews 19 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Always My # 1 Choice”
5 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

Took my children to the Indianapolis Children's museum had a great time. Went to the hotel afters to have a even great time at the hotel. My children swam in the pool while mommy n daddy workout. The hotel absolutely beautiful & also very clean. The staff was great Wanda the manager was amazing very polite & helpful. Had a little problem with the noise coming from another room but Wanda fix that right up for me. Can't wait to stay again

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Suites City Centre

  • Comfort Suites Indianapolis
  • Indianapolis Comfort Suites
Address: 515 S West Street, Indianapolis, IN 46225
Price range (per night):* INR8,276 - 10,177

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