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Comfort Inn Franklin – reviews, photos

2.0 of 5
2122 Holiday Lane, Franklin, IN 46131 (Formerly Carlton Lodge)
Hotel amenities
Comfort Inn Franklin
Comfort Inn Franklin
Comfort Inn Franklin
Comfort Inn Franklin
Comfort Inn Franklin
Comfort Inn Franklin
Ranked #3 of 6 hotels in Franklin
3.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    4
    7
    3
    2
    2
Date Rating
Basswood Grove, MN
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“There are better places to stay”
2 of 5 stars Reviewed 14 December 2011

I've stayed here twice (giving it a second chance) and both times the heating/air conditioning didn't work in two different rooms.

It's so close to the freeway the noise is noticeable and distracting, particularly if you can't drown it out with the heater/air conditioner.

Both times the 6:00am breakfast wasn't out at 6:00am.

If you're a freeway traveler pick the Quality Inn a block away.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mitchell, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean room, outdated but well worth the money.”
4 of 5 stars Reviewed 16 October 2011

The room was very clean, beds were clean. A/c noisey but worth the $.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask brianmistygrow about Comfort Inn Franklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Dirty Bathroom”
2 of 5 stars Reviewed 1 October 2011

The lobby and breakfast areas were very clean and the breakfast was good. The room was acceptable also. The bathroom was a different matter entirely. There was urine on and under the toilet seat and hair on the vanity and floor. Thankfully, I take a can of disinfectant with me so I cleaned the bathroom.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TrippyDoodle about Comfort Inn Franklin
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Travellers are raving about these Franklin hotels

Ashley-Drake Historic Inn and Gardens
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Tampa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“MRSA?”
1 of 5 stars Reviewed 22 July 2011
3
people found this review helpful

We had stayed here before visiting family for about 10 consecutive years and found this to be adequate lodging. This time, July 2011, a few days after staying in this hotel for a 3 night stay, our daughter was diagnosed with MRSA. She is an insulin dependant diabetic who uses an insulin pump. She changed her infussion site in the hotel. She layed out the opened sterile supplies on the bed. That site was infected with MRSA. She has had her insulin pump without incident for several years. We cannot risk her health. We will stay elsewhere.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Tampa24601 about Comfort Inn Franklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, Indiana
1 review
1 helpful vote 1 helpful vote
“Disgusting! Smells horribly of smoke...”
1 of 5 stars Reviewed 21 June 2011
1
person found this review helpful

My room smelled so badly of smoke, i had to check out. It was as if someone was smoking right beside me. All I want to do now is wash my hair and all of my clothes. I booked a non-smoking room but they only had a smoking room when I arrived. The clerk promised to put me in a different room when one became available. The next day, the non-smoking room beside me was available, but the manager refused to move me.

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ColRachel about Comfort Inn Franklin
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Additional Information about Comfort Inn Franklin

  • Franklin Comfort Inn
Address: 2122 Holiday Lane, Franklin, IN 46131 (Formerly Carlton Lodge)
Price range (per night):* INR4,705 - 6,049

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Comfort Inn Franklin
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