I had to go to Ft. Wayne because a friend was in the hospital. Upon arriving everything seemed fine until I walked into my room which smelled awful, the TV didn't work, and the bed wasn't even made. They switched the room for me though except I now walked into the room where the carpet that use to be green had a stain on it of a nasty urine yellow! The next morning I had to rush to the hospital because my friend was being put on life support. I had to come back to check out cause I only booked one night. Because of the emergency in the morning I was running late to check out. I apologized to the man who stood outside my door starting at me because he wanted to clean it. I explained the problem and said that I was trying to hurry. He yelled at me and said that my problem wasn't his and it was time to go, along with several other things I can't repeat. I went to the front desk to explain to the woman working (I only checked out 20 mins late!), she argued with me and said I was a liar even though she wasn't there to witness what had happened. I asked for the corporate number. After telling me she didn't have it, I continued to insist on getting it. She finally tossed it at me and I walked out the door. I contacted the corporate office and they did nothing! I didn't expect a free night cause God knows I'd never stay there again but the email I received only said "Each Knights Inn is privately owned so we'll forward a letter to the hotel." That was a long time ago and I never heard a word and spent money to stay in a place that was dingy and disgusting and where I was treated horribly. I vow to never stay in a Knights Inn again!