The lobby of this hotel is great, staff was very helpful but it is beyond needing renovations. I read the other reviews here and wonder if maybe I just got an old room but it still needs mentioned. Hotel is in an ok area, close to freeway and restaurants. The hallways are dark and narrow with extremely odd access to the elevators. The rooms are just OUTDATED. Cheap laminate light faux wood thing screwed to the wall, mattresses slid all around and were super noisy (not the usual high and soft Hampton mattresses.) The overall appearance is fairly clean as far as the mattresses/carpets/bathtub (which is of course most important) BUT...my lap desk had sticky something on it in several places with a few food crumbs stuck to that and the chair was sticky with food crumbs on the seat as well. You definitely cannot sit at the desk and work, there is this cheap table (functioning as a desk) there that is too low for the chair. If you force the chair arms under the table when you try and pull the chair out the entire (very lightweight) table comes with it. You cant get the chair even close because of this. The small plastic holder in the bathroom where the soap and shampoo sit was in desperate need of wiping off( had a fair amount of dust/hairspray etc on it that was visible) The room was dusty and outdated (lamp base was very dusty...no wall lamps between the beds...just one big table lamp) Also no fridge and microwave option which I realize not all Hamptons have but more often than not it is available and in some even standard. The far corner of the room was completely bare (there would normally be some type of chair and a floor lamp there) and dark. Vey low quality towels etc, not at all soft and super scratchy but the tub/shower area were clean.
We travelled with a fairly large group and I felt the staff did a great job of keeping up with the large volume of people during the breakfast etc. They were helpful in every way from the front desk to the breakfast attendant and that should be noted. As I mentioned the overall appearance was clean where it mattered in the carpets/bathroom and mattresses but a little attention to detail as wiping things down and dusting would make a major improvement. With some updating this could be a great hotel!

Management gets the credit for making this hotel a gem and succeeds in putting resources into the right areas. The hotel is in a good area, with good restaurants and a great mall nearby. Registration was a breeze, and our request for adjoining rooms was honored. Both the rooms and common areas were very clean. We had a problem with maid service (she had entered the room and took the tip but didn't clean) which management handled quickly by apologizing and then asking how we would like the problem resolved. (We asked that the maid come up with clean towels. She came up very quickly. The front desk asked if there was anything else we needed for her to do while there.) The wirelesss Internet in the room was free and had a good signal. Both rooms had flat panel HD televisions with cable channels. The beds were comfy. Water was hot and the shower had good pressure. The breakfast was above average for the room price with fresh fruit, cereal, hot oatmeal, bagels, toast, waffle station, eggs and potatoes. I didn't miss bacon or sausage, but some guests may. The coffee was very good. Fresh popped popcorn at the front desk in the evenings was a nice touch, and the lobby pantry was convenient if a bit overpriced. A fire was kept burning in the fireplace for breakfast and in the evening. We didn't use the pool or hot tub but both looked clean and well maintained. I agree with another reviewer that the bath products were not the best, and the sheets and towels were lower-end quality, but these items are a good way to keep the price down. One of our rooms was a one-bedroom suite which I highly recommend for the extra charge. We had a kitchenette (stocked with pots, pans, dishes, and cutlery) that included a full size fridge, stove, microwave, dishwasher, and plenty of cabinet space. The suite also included a separate bedroom and a sitting room with sofa, three comfy chairs, and an ottoman. The bedroom had it's own large HDTV. An adjoining room made the weekend more like stayinng in an apartment and our large family felt right at home! It appears that the hotel will be renovating soon which should make the stay even more comfortable. I hope the price can stay reasonableto keep this hotel as an affordable option in the Fort Wayne area.

I arrived Wednesday night after a long flied, the reception desk was ready for me and my room had the heat on, which feel good .The room was spotless, they put me in the rear because the front was noisy ,.the inn is off the major road .Took advantage of the pool and whirlpool. The pool was extra lengthy so it was easy to swim. The inn had no rooms but because I am a member of Hilton they put me in a very nice room. I would stay hear again. The staff was very friendly.

The hotel itself was not bad. I would have liked to have a King bed per my preferences but the room was clean and the breakfast offered hot items. Had some trouble with card keys not working day to day and the toiletries were pretty low grade. The internet was really slow, my air card provided faster service on 3G. However, this was convenient to where I was working and there were plenty of good places to eat around. (see my review of Cork and Cleaver and of Lovely's) All of the equipment in the workout room worked and the pool and hot tub are inside which is convenient this time of the year. The only downside was all of the construction out on the main street Rt 3. Looked like it was a long process that was stalled mid construction. I actually never saw a crew but the 6 lane blvd was down to two most places. Construction is temporary though so don't count this hotel out on that.