The room was OK....but the pool area was dark and filthy!!!! The oversized room was great but only one TV in the sleeping area left us with no TV once the kids went to sleep. Hot breakfast was good. Overall, it was OK...nothing special. Next time I would probably try the other "H" brand hotel next door.

I should have known from check in not to stay here! Female staff member not friendly or helpful at all. Requested adjoining rooms, were told there were none in smoking. Upon going to our rooms, found their was a door in one of the rooms that adjoined to the next! Either staff doesn't know their hotel or they just plain lied to us!

We had numerous issues with this hotel and the 2 rooms we had reserved. The a/c unit in our king room failed to adequately cool the room. Coffee makers in both rooms had not been emptied or cleaned in either room (wondered if the rooms had even been cleaned properly) , the TV stopped working in one room- when we called the front desk, they said turn it off and try again in an hour, we did and it still didn't work! The pool was to open at 7am but at 8am it was still closed and we had to ask them to open it. At breakfast we encountered spoiled milk, hard (old?) muffins, and apple juice that was more like water.

The doors to both rooms did not close behind you- you had to push them closed. With all of this the staff offered no help or anything to compensate us for all of our problems. We searched for a different hotel and couldn't cancel our second nights stay fast enough. The Hampton Inn North was FANTASTIC in helping us- we called, explained our problem, and they allowed us to check in 4 hrs early, with a discount due to our problems at Holiday Inn Express!!!!

I have stayed MANY times at various Holiday Inn or Holiday Inn Express and never had such a terrible experience as I did at this hotel. I highly recommend avoiding this hotel at ALL costs!!!!!!

The Holiday Inn Express Ft. Wayne is a pretty decent hotel. Check in was fast and easy, and the rooms were up to date. The rooms were recently renovated and had the new look. Everything was good until I see an entire basketball team enter. Obviously it gets bad from here. They messed up the business centre and annoyed the front desk. It got even worse to the point I was about to leave. I was trying to sleep at 11:00pm and they were still loud and obnoxious. I had to contact the front desk 3 times, and still nothing different. And not to mention that the elevator bell is loud enough to be heard 3 rooms down which really effects sleep. The breakfast was OK but there was nothing much there. Overall I would stay here if you've been to HI Express's before but I would recommend the Staybridge right next door.

Everything was great at this Holiday Inn Express. No complaints at all, would gladly stay here again and recommend it to everyone. Check in was fast and friendly, room was fantastic.