Our prior experiences in Ft. Wayne included stays at The Quality Inn Fundome and another chain hotel nearby. This Residence Inn was as expected, clean, friendly staff, great breakfasts, nice pool and hot tub. We were there with three other families, a total of 6 adults and 9 kids. The 9 kids had some "unruly" moments, and we, as parents, tried our best to keep them in line. The hotel staff was very understanding and patient. A couple of the other guests were not as reasonable. We recognized, as did the hotel staff, that the comlaints about the kids were more to get rewards points than to actually complain. It happens. We laughed about them with the staff! They do have a DVD player, but it cannot be hooked up in the lobby, it must be hooked up to your room TV. They also have an X-Box but it is in the conference room, and a parent must be present while it is being used.
It might be unfair to compare this hotel to the Quality Inn. Our stay there (also on this web site) was not so great, nor was the location very good. But the QI had a huge pool and game area, so the kids never got bored! On the other hand, we have a preference to Residence Inn no matter where we go.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC