After having a horrible experience at another hotel in Ft. Wayne, I switched to Holiday Inn. Wonderful and understanding staff, very accommodating. Clean rooms and hotel. Breakfast was great, I ordered off the menu but there was a buffet available. Check in and Check out was smooth and there is an ATM in the lobby, which is great when you're traveling and don't want to drive all over trying to find one. Wonderful stay and a great room. Nothing makes you appreciate a clean room more than being forced to stay in a dirty one the night before at a different hotel.

This was a pretty nice Holiday Inn. It has a nice view on the back side of the hotel. However the front side of the hotel faces the highway and the Colliseum. The room was clean. The pool was very nice and clean. It has a small lobby which was a little suprising. Yet the room was clean. The staff was very accomodating. It has a good central location.

I had several collegues that I was travelling with for business purposes. We had made reservations this past Thursday for four rooms. When we arrived, the front desk was vacant. There was no bell or anything to summon assistance. When someone did show up, the person behaved quite rudely. She asked about my reservation and I told her that I had four rooms and the rate at which it was reserved at. She said that the reservation was for Friday and was for a price $200 more. I showed her my printout of when I reserved it. She refused to adjust the rate. She also stated that the rooms would not be ready on Friday until after 3pm. I called for the manager. A woman came out and introduced herself by the name of Rachel. She had brownish-red curly hair. I told her my situation and she acted even more unprofessional. She said had I showed up on the day of my reservation, they could actually do something. I showed her my printout and told her that I did. I even pointed the price and that the woman behind the desk was $200 higher than what I reserved. She refused to assist me until I came back on Friday. I had to tell my collegues and we chose to stay at the Marriott on Coldwater just north of Walmart instead. They were much more professional and resonable about their reservation.

It was a bit of a flying visit, so I didn't use any facilities. The handicapped room was sufficient, although a wheelchair user may find getting on to the chair in the tub a little difficult.
The room was clean, the bed was comfortable, and the wi-fi was sufficient. The staff were very friendly, and if I was in the area again, I wouldn't hesitate to stay.