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BEST WESTERN PLUS Gateway Inn & Suites – reviews, photos

2.5 of 5
324 Rusher Creek Rd, Evansville, IN 47725-7802
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BEST WESTERN PLUS Gateway Inn & Suites
BEST WESTERN PLUS Gateway Inn & Suites
BEST WESTERN PLUS Gateway Inn & Suites
BEST WESTERN PLUS Gateway Inn & Suites
BEST WESTERN PLUS Gateway Inn & Suites
BEST WESTERN PLUS Gateway Inn & Suites
Ranked #22 of 36 hotels in Evansville
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    9
    8
    5
    0
    5
Date Rating
North, South Carolina
1 review
“Excellent place to stay”
5 of 5 stars Reviewed 19 October 2011

From the time my husband and I walked in we were quite impressed. We were greeted with a friendly smile and immediately offered warm cookies by the desk clerk as we waited to be checked-in. She recommended a new place down the road for supper and it was a great recommendation. The room was very spacious and clean. The stay included breakfast. Breakfast was average, but did offer many choices. We are very happy with our choice to stay here.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Milwaukee, WI
Top Contributor
54 reviews 54 reviews
Reviews in 48 cities Reviews in 48 cities
20 helpful votes 20 helpful votes
“Solid 3 1/2 stars”
3 of 5 stars Reviewed 9 September 2011

Convenient off freeway, recently renovated rooms, acceptable breakfast.

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Decent hotel for money”
3 of 5 stars Reviewed 16 July 2011
1
person found this review helpful

Got 2 rooms here via Hotwire. For the rate we paid, thought it was a decent deal. It has easy access to highways 41 and 64 and is a little less than an hour away from Holiday World, which is why we were visiting after spending the day at the park. Staff is very kind and personable. They seem to be in the process of updating/improving the property. It was nice to have a pool for the kids and free breakfast along with a room with microwave/refrigerator.

In retrospect, I would recommend requesting a room not on their 4th floor as it was a little toasty up there. The AC in the hallway apparently did not work and the ones in the rooms are turned off while empty. The rooms smelled of cigarettes a bit as well. We had to change one of our 2 rooms due to a faulty AC and the smell. I fear I didn't sleep terribly well due to the loudness of the AC in our room shutting on and off.

The lady working the breakfast area is kind and does offer to fetch what you wish. However, I recommend getting to the breakfast early as they ran out of sausage gravy midway through the morning. Not many tables available for eating either.

Kids enjoyed the swimming pool. It's not very large, but was more than enough for our family when we were there by ourselves. Did have to fetch our own towels as they were out in the morning. In spite of being a heated pool it seemed a little cool in temperature, but not bad. Would have liked a hot tub option, but can live without.

Overall, not a great place to stay, but acceptable with its amenities if you get a good rate.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CAEBoss, Owner at BEST WESTERN PLUS Gateway Inn & Suites, responded to this review
19 July 2011
Thank you for sharing your review with the world on TripAdvisor. I am glad that you can share your insight and allow our future guests to anticipate the value we deliver. The Best Western PLUS Gateway Inn & Suites is most definitely a great value purchase. We are not the fanciest hotel with all the bells and whistles. Rather we offer clean rooms, a friendly smile, outstanding service all at one of the lowest prices in Evansville.

In today's economy when travelling every dollar saved can go along way. We at the Best Western PLUS recognize that and try to keep our pricing as low as possible while still providing the truly needed services such as cleanliness and comfort.

Thanks again for sharing and we hope to see you again when you visit Holiday World
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sterling Heights, Michigan
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Good value and great staff”
4 of 5 stars Reviewed 11 July 2011

I stayed here with my son recently. We had a King suite. The room was clearly remodeled recently, and other than the toilet it was done very nicely. A new toilet would go a long way in making the rooms wonderful.

Al at the front desk was just wonderful. He is very personable and made us feel very welcome.

The breakfast was just ok. I think it could be improved by adding some things like fresh fruit.

For the cost of the room, I was happy with what I got.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Campbellsville, Kentucky
1 review
2 helpful votes 2 helpful votes
“One problem after another”
1 of 5 stars Reviewed 16 June 2011
2
people found this review helpful

After researching hotels in the area and reading reviews of this hotel, I felt this stay would be worth the money. However when we arrived, the room was a king room instead of a double - for 3 people. That was easily remedied and we went to our room where we found beds with linens in complete disarray as if someone just threw the sheets and coverlet up on the bed. The room also smelled very stale. We called and got a new room. This one was a bit better but then we discovered no tv remote. Went back to the front desk for a remote and back to the room, didn't work, back to the desk again! Finally settled and then discover the bathroom quite small - almost too tight to get around the toilet area. When we asked earlier why there wasn't a chair and ottoman in thisroom like there was in the first room we had, we were told it was because that room was a suite so it appears I received a downgrade when we had to change rooms - maybe that accounts for the tight bathroom. So we are staying in the hotel tonight because it is late and we are tired of the problems but I don't believe we will stay at a Best Western again - especially this one. The one good thing was the manager tried to be as helpful as he could.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Gateway Inn & Suites

  • Best Western Evansville
  • Evansville Best Western
Address: 324 Rusher Creek Rd, Evansville, IN 47725-7802
Price range (per night):* INR3,635 - 5,704

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