I was having difficulties with the internet service and the owner was awesome. he found that I had a virus or two and was willing to assist me for over an hour to fix my laptop to get me online. That is goign way above and beyond his call of duty that is for sure. Especially since it was 9:15 pm.

Not usually am I a normal Super 8 customer and this experience easily reminded me why. The staff including the 2nd shift and GM and wife the night of 11/12/10b were completey rude and actually very confrontational. Not after two minutes in our room which was a two bed standard room did we decide that this was in no way for us. The refridgerator was not operable until you found the secret switch, the tape job on the ceiling in the bathroom had failed from earlier in the day leaving the patch hanging at least six inches down exposing mold and deteriorating drywall. The bath tub had been extremely stained and the room was the size of a large closet, literally. Once we brought this to the attention of the second shift lady, she finished reading the paragraph of the book that she was into and said, "don't tell me about it, my manager will be in soon!" The manager did arrive about 10 minutes later with his wife and daughter and immediately became confrontational. To make the story short, once I explained to him that I was also a GM of a hotel company and that the room was unsatisfactory and we would like to check out he said no way. I told him fine we would return to the room but the whole experience had been terrible. His next comment was, "you have two minutes to get out!" This was shocking but I did say ok. He than said, "not you, your friends!" He inspected the room and than began to put blame of the condition of the room and bathroom on me. He told me that he was going to charge my card for the amount of the room and for all cost involving his earlier attempt on fixing the bathroom. I told him I would not and that I was leaving. He than proceeded to call the police on me. I told him I would be fine with this and that maybe they would come to a conclusion for us. Once I said this he hung the phone up and said that it was busy. Wow, what an experience!

I regularly go out to South Bend for Notre Dame for football games and have stayed other places a few times. But for the price, being only 15 minutes away from the stadium, and all that is around in Elkhart, I don't think I can get any better. It may not be the biggest but the rooms ahave always been clean, hot water and plenty of pressure for a well deserved shower, and it is easy checking in and out.

I've stayed at a lot of Super 8's, and my expectations were appropriate. This was the worst room I've ever rented. It was dirty, there were beetles in the room, it had not been vacumned (I found bobby pins, a lighter and crumpled receipts under the bedskirt.) I could spit harder than the shower head, and you had your choice of hot or cold water in the shower. There was broken lamp, the desk was cracked, the carpet was stained... Bad place.