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Holiday Inn Express Hotel & Suites Elkhart-South – reviews, photos

2.5 of 5
58364 State Rd 19, Elkhart, IN 46517
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Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Ranked #15 of 22 hotels in Elkhart
3.0 of 5 stars 9 Reviews
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9 reviews from our community

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Pakse
Top Contributor
102 reviews 102 reviews
Reviews in 26 cities Reviews in 26 cities
86 helpful votes 86 helpful votes
“Do not stay here - problems cannot be resolved and management is not focused on guests”
1 of 5 stars Reviewed 20 February 2011
3
people found this review helpful

I booked a full price room in the hotel ($159 - which for this property is high). For my money I recieved a room complete with a church choir.

I am not being cute - for roughly 3 hours, my room was innudated with chanting and yelling from a "Church" using the 2nd floor meeting room.

I called the front desk on 4 occassions and was told the church group had a right to worship and I apparently did not have a right to the peaceful enjoyment of my room on a Sunday evening prior to a Monday morning early meeting.

How foolish of me to expect a quiet room in a hotel free of loud religious preaching. I have no idea if these folks were Buddist, Hindu, Moslem, Christian or Jewish - or none of the above...whatever they were; they were very, very loud and yelled and stomped enough to shake my laptop on the desk in my room.

I have served my country and fought for the religious freedom of everyone. But that should not give you the right in a private commercial space to infringe upon my quiet enjoyement.

The hotel management and staff communicated quite clearly they did not care that I was disturbed. No offer of moving me to another room was ever made (hotel was quite empty - other than me and the religious folks).

So - while you may not encounter these exact folks - you will encounter a staff that does not care to assist you with your stay. And I do hope and pray that wherever you stay you do not encounter such intolerance for your desire to peacefully enjoy your room after a day filled with TSA :)

Verdict: Direction from Senior Management/Ownership at this hotel is so poor in customer service and consideration that you should not stay - anywhere would be better.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicagoland
Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Great Staff, clean hotel”
5 of 5 stars Reviewed 18 December 2010
1
person found this review helpful

We stay here for work whenever we are in town. The staff is great, the hotel is well kept. Clean and comfortable. Have never had any problems and we usually get 5 or more rooms at a time.

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Eric H about Holiday Inn Express Hotel & Suites Elkhart-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iowa
1 review
1 helpful vote 1 helpful vote
“Wouln't stay here again”
1 of 5 stars Reviewed 17 March 2009
1
person found this review helpful

The hotel was clean and staff were nice but that's about the only good things about this hotel. The bed was so uncomfortable my back hurt for days following. They advertised a jacuzzi and when we arrived it was filled in with concrete. The breakfast was cold and gross. It was way overpriced for the ammenties that they listed and didn't have there. I would not stay here again.

  • Stayed March 2009, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Clean but VERY overpriced you can do better.”
2 of 5 stars Reviewed 30 March 2007
1
person found this review helpful

Pros: Hotel is clean, and has easy access. Staff was friendly.
Cons: Overpriced! There are many other hotels in the area with more for the money. The beds were unbelievably cheap and uncomfortable. The pool did not open until 10, and the hot tub was lukewarm with jets that did not work.

Bottom line: In a pinch it is clean and safe, but you could easily do better.

  • Liked — Clean
  • Disliked — Overpriced and horrible beds
  • Stayed March 2007, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Me3Indiana about Holiday Inn Express Hotel & Suites Elkhart-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandusky, OH
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
44 helpful votes 44 helpful votes
“A great choice”
4 of 5 stars Reviewed 18 August 2006

This was an excellent property and I really enjoyed my stay here, even though I was on business.

My only gripe was the lack of wireless internet available in the room. Wired high-speed was available in the room, but I could not get it to work.

The hotel is very new and the staff did their job. The breakfast area is spacious and was well-stocked. The pool area was also nice (but I did not use it). The fitness room was nice to see, it had two treadmills and a stationary bike.

It is not the most convenient to Elkhart, but it near the intersection of 20 and 19 which gives you a nice middle of the road between Elkhart and Goshen.

The whirlpool room was actually cheaper ($115 versus $155) than a standard room and was a great. It had a king bed, chair with footstool, desk area, mini-fridge, sink, coffee maker, and of course the whirlpool.

The only negative in the bathroom is that it does not have the HIEX rounded shower curtain, but that's it. Everything else was great.

  • Stayed August 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask TyleratCP about Holiday Inn Express Hotel & Suites Elkhart-South
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Additional Information about Holiday Inn Express Hotel & Suites Elkhart-South

  • Holiday Inn Elkhart
  • Elkhart Holiday Inn
Address: 58364 State Rd 19, Elkhart, IN 46517
Price range (per night):* INR5,058 - 8,337

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