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Holiday Inn Express Hotel & Suites Elkhart-South – reviews, photos

2.5 of 5
58364 State Rd 19, Elkhart, IN 46517
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Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Holiday Inn Express Hotel & Suites Elkhart-South
Ranked #15 of 22 hotels in Elkhart
3.0 of 5 stars 9 Reviews
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9 reviews from our community

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Traveller rating
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Date Rating
Fort Worth, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Consistently Bad”
1 of 5 stars Reviewed 1 September 2011

I am making reservations at a hotel in Elkhart this labor day weekend Sept 3-7, 2011 and for the holidays. My family lives in Elkhart. My last visit was December of 2010. It was the last of several stays at this particular Holiday Inn. I am a Platinum Priority Club Member because I travel frequently for business. This hotel by far is the worst hotel I have stayed in in this country and international. Stay somewhere else, stay away from this place. THE BEDS ARE VERY UNCOMFORTABLE AND YOUR SLEEP WILL BE COMPROMISED.

Room Tip: No room has a comfortable bed. I have tried changing rooms and asking staff for help.
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  • Stayed December 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JerryD_2011 about Holiday Inn Express Hotel & Suites Elkhart-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Uncomfortable bed, not impressed for the price.”
3 of 5 stars Reviewed 1 August 2011 via mobile

I am overall a big fan of the changes Holiday Inn Express made a few years ago with their King liesure rooms however this one felt like a cheap knockoff. I have been staying in cheaper rooms lately because it has gotten hard to find an Express room for under $100. The price was right this time but I regret my decision. The bed was hard. I felt every spring in that mattress. Everything else in the room was adequate just not what I have come to expect from the chain.

I missed breakfast by 3 minutes so I can't really comment (other than to say I was disappointed that they had cleaned up that fast).

Nothing to eat nearby except fast food.

  • Stayed July 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask raevenx about Holiday Inn Express Hotel & Suites Elkhart-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pakse
Top Contributor
102 reviews 102 reviews
Reviews in 26 cities Reviews in 26 cities
86 helpful votes 86 helpful votes
“Do not stay here - problems cannot be resolved and management is not focused on guests”
1 of 5 stars Reviewed 20 February 2011
3
people found this review helpful

I booked a full price room in the hotel ($159 - which for this property is high). For my money I recieved a room complete with a church choir.

I am not being cute - for roughly 3 hours, my room was innudated with chanting and yelling from a "Church" using the 2nd floor meeting room.

I called the front desk on 4 occassions and was told the church group had a right to worship and I apparently did not have a right to the peaceful enjoyment of my room on a Sunday evening prior to a Monday morning early meeting.

How foolish of me to expect a quiet room in a hotel free of loud religious preaching. I have no idea if these folks were Buddist, Hindu, Moslem, Christian or Jewish - or none of the above...whatever they were; they were very, very loud and yelled and stomped enough to shake my laptop on the desk in my room.

I have served my country and fought for the religious freedom of everyone. But that should not give you the right in a private commercial space to infringe upon my quiet enjoyement.

The hotel management and staff communicated quite clearly they did not care that I was disturbed. No offer of moving me to another room was ever made (hotel was quite empty - other than me and the religious folks).

So - while you may not encounter these exact folks - you will encounter a staff that does not care to assist you with your stay. And I do hope and pray that wherever you stay you do not encounter such intolerance for your desire to peacefully enjoy your room after a day filled with TSA :)

Verdict: Direction from Senior Management/Ownership at this hotel is so poor in customer service and consideration that you should not stay - anywhere would be better.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Pakse about Holiday Inn Express Hotel & Suites Elkhart-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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15 helpful votes 15 helpful votes
“Great Staff, clean hotel”
5 of 5 stars Reviewed 18 December 2010
1
person found this review helpful

We stay here for work whenever we are in town. The staff is great, the hotel is well kept. Clean and comfortable. Have never had any problems and we usually get 5 or more rooms at a time.

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Eric H about Holiday Inn Express Hotel & Suites Elkhart-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iowa
1 review
1 helpful vote 1 helpful vote
“Wouln't stay here again”
1 of 5 stars Reviewed 17 March 2009
1
person found this review helpful

The hotel was clean and staff were nice but that's about the only good things about this hotel. The bed was so uncomfortable my back hurt for days following. They advertised a jacuzzi and when we arrived it was filled in with concrete. The breakfast was cold and gross. It was way overpriced for the ammenties that they listed and didn't have there. I would not stay here again.

  • Stayed March 2009, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask trasfrogs about Holiday Inn Express Hotel & Suites Elkhart-South
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Additional Information about Holiday Inn Express Hotel & Suites Elkhart-South

  • Holiday Inn Elkhart
  • Elkhart Holiday Inn
Address: 58364 State Rd 19, Elkhart, IN 46517
Price range (per night):* INR5,058 - 8,337

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