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Super 8 Columbus – reviews, photos

2.0 of 5
110 Carr Hill Road, Columbus, IN 47201
Hotel amenities
Super 8 Columbus
Super 8 Columbus
Super 8 Columbus
Super 8 Columbus
Super 8 Columbus
Super 8 Columbus
Ranked #10 of 10 hotels in Columbus
2.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    1
    2
    1
    1
    9
Date Rating
Aurora, Illinois, United States
1 review
3 helpful votes 3 helpful votes
“Gaining Ground”
4 of 5 stars Reviewed 26 April 2012
3
people found this review helpful

This Super 8 has had several bad reviews and I was a little weary about staying there at first, but upon my arrival I was a relieved. The hotel staff was new to the hotel and have been using the last several months to get the hotel to where it should be. I would have to say that there are many improvements over the complaints that have been made and believe that they will be improving more over time. I would stay here again.

  • Stayed April 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Scott R about Super 8 Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna Webb, General Manager at Super 8 Columbus, responded to this review
27 April 2012
Thank you for your review of our hotel. We are definitely working hard on it. You should see positive changes every time you stay with us. Thank you for being the best part of us!

Sincerely,
Donna Webb
General Manager
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Frankfort, Il
1 review
“Overall, a letdown”
2 of 5 stars Reviewed 10 April 2012

This Super 8 has Tripadvisor flyers distributed throughout the hotel, and also pasted on the door and wall, so since they invite a review, here it is.
Starting with the bathroom, the ceiling was cracked, the walls showed some sign of being painted, which in itself is OK, but the paint job was not great. There was paint splatter on the floor, paint on the chrome fixtures (they were not removed or masked, but the painter just tried to paint around them, without a total success). The faucet on the sink was a single handle type, and it was rotated about 90 degrees from the correct position. So the off position was to the left, hot was down, cold was up. This indicates poor maintenance procedures.
Next, the room itself. There were not enough electrical outlets. The wall switch controlled 2 outlets, including the TV. The wall switch had to be turned on before turning on the TV. The wall switch also controlled an outlet next to the bed, which had a clock-radio plugged in. So whenever you turned off the wall switch, the clock would reset to 12:00. There were 4 items plugged into the outlet behind the bed, with an adapter to add 3 items to one plugin. It had 3 lights and one clock radio plugged in.
The Continental breakfast consisted of muffins, Danish (plastic wrapped), coffee, and orange juice (a small container which was empty when I went for my breakfast, and nearly empty later in the morning when I checked out). They seem to just put out a few muffins & Danish and mix up small quantities of orange juice, and add more as they get consumed. People were coming by for breakfast, but couldn't get a good choice because the supply of juice, muffins & Danish were so limited. A sign says they are working on improving the breakfast, but I can only comment on what was available at that time.
The room itself was OK, heat & AC worked. TV was CRT (tube type, standard def) which seems so old fashioned these days.
Internet WiFi was fast with a strong signal. I've found that the Internet access at some Super 8s can be a crap shoot, so this one was a pleasant surprise.
The staff was pleasant and I would rate them as above average for Super 8.
The location is good. Easy to find, and to get in & out. McDonalds next door, Culvers just down the street. I-65 very close by.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Charlie S about Super 8 Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna Webb, General Manager at Super 8 Columbus, responded to this review
17 April 2012
Thank you for taking the time to give your opinion on our hotel. All the things you have mentioned we are working on daily, trying to get everything the way it should be. We will get there it is just going to take time. Since your stay we have expanded the breakfast. We are now serving waffles, bagels, cereal juice, and other assorted items. I encourage you to come and try us again, as you will see the improvements we are making. Again thank you for the review. Have a great day!

Donna Webb
Super 8
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Watch your credit card!!”
1 of 5 stars Reviewed 29 March 2012

Had a mechanical breakdown driving home to WI from FL. Stopped in at the Super 8 about 3:30 AM. Got 2 rooms for $54.99 plus tax. Rooms were not bad and price was ok. Got home to WI and looked at our credit card and was charged for 3 rooms not 2. Had to call credit card company and dispute charge which got removed. 2 weeks later, Super 8 again charged our card for another room. Had to cancel our card to stop them from making repeated charges. Donna Webb the Mgr wrote to us and apologized and offered 50% off next stay. Fat chance I would stay there again.

Room Tip: Go down the road to another hotel
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  • Stayed March 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask joelflewellen about Super 8 Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna Webb, General Manager at Super 8 Columbus, responded to this review
30 March 2012
Mrs. Flewellen,
Again I am sorry this happened. It was not our hotel that charged it, it was an error in our server. I can find no record of a third charge 2 weeks later. I understand your anger, but some things are out of our control.
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Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
“Not Bad At All”
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

We have stayed at this property before and I must say WOW what a difference! We were pleasantly suprised at the great service and the cleanliness of the room. We will definitley be back again. Thank you!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Michelle S about Super 8 Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna Webb, Manager at Super 8 Columbus, responded to this review
23 March 2012
Thank you very much for your awesome review of our motel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburg
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great service and nice installations”
5 of 5 stars Reviewed 17 June 2011
2
people found this review helpful

If you want to save some money, stay at a good location, have free breakfast and refri, microwave, this is the place you are looking for

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rocko888 about Super 8 Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Super 8 Columbus

  • Super Eight Columbus
  • Columbus Super Eight
  • Columbus Super 8
Address: 110 Carr Hill Road, Columbus, IN 47201
Price range (per night):* INR2,223 - 3,557

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