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Country Inn & Suites Indianapolis-North – reviews, photos

2.0 of 5
9797 Michigan Road, Carmel, IN 46032
Hotel amenities
Country Inn & Suites Indianapolis-North
Country Inn & Suites Indianapolis-North
Country Inn & Suites Indianapolis-North
Country Inn & Suites Indianapolis-North
Country Inn & Suites Indianapolis-North
Country Inn & Suites Indianapolis-North
Ranked #8 of 9 hotels in Carmel
3.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    6
    1
    4
    7
    1
Date Rating
Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Where is the hot water?”
2 of 5 stars Reviewed 15 January 2011

Woke up this morning......no hot water. Came home after a long day in the big city of Indianapolis.............no hot water. I went to the lobby and asked the kind worker if there was an issue with the water heater. She said she had only a couple of concerns but assured us the hot water heater is working. She said the issue is that the hotel is full. So I asked if the hotel runs out of water when it is full. She said no that it has been full before but it has never run out of hot water. She then went on to blame it on the fact that the hotel has never been full of cheerleaders before and they shower too much. For the record, tonight while the hot water was not working there were about 30 girls in the pool. So not every room was using the water.

Now if you are building a hotel, would you want to go through every situation possible to determine what type of mechanical systems you needed in order to be able to satisfy all of your customers?

The morning hotel staff were friendly and the lady who services the breakfast was wonderful and very attentive.

  • Stayed January 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask madbelma about Country Inn & Suites Indianapolis-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jax, FL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Disappointing - this hotel has gone downhill”
2 of 5 stars Reviewed 1 August 2009

We have stayed at this hotel multiple times and in the past, we liked it. It may have new ownership, as it is not being maintained and serviced like before.

The Internet on the computer in the lobby was non-functioning. When I asked the staff, they blamed it on teen visitors. I've stayed in many hotels with lobby computers and have seen countless teens on them and never had a problem before.

The check-in desk was disinterested. The offerings at the breakfast buffet were minimal. My kids have always loved the cookies at check-in, and this time, there were none.

Our room was "non-smoking" but it smelled terrible.

A big disappointment - you can get better for the same price. Will not return.

  • Stayed July 2009, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask j3girl about Country Inn & Suites Indianapolis-North
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Top Contributor
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Reviews in 41 cities Reviews in 41 cities
64 helpful votes 64 helpful votes
“You Get What You Pay For...”
2 of 5 stars Reviewed 28 December 2008

The staff was friendly and the room was generally OK. The king mattress was quite comfortable but the three pillows were small. There was a slight stain on the blanket. Big TV with lots of channels (whose numbers did not correspond to those on the card in the room). Small square table instead of a desk. Very clean bathroom with four sets of towels, high ceiling, separate exhaust fan switch. Rather upright reading chair with its own floor lamp. Excellent lighting in the room (the compact fluorescent bulbs are a great improvement over the old dim incandescent bulbs). We were given a ground-floor room across from the meeting room but this area was dead quiet (not many guests on Christmas Eve).

I cannot recommend the breakfast buffet unless you love Maxwell House coffee, odd-tasting milk, individually-wrapped refrigerated egg patties, and lots of white bread & bagels. On the plus side, there is a waffle maker, some yogurt, some cellophane-wrapped danish (not sure this is a plus, actually), and fresh fruit (bananas and apples).

The treadmill in the fitness room was not working and there was no remote for that TV. There is a stationary bike, a couple of benches, mat, and a set of weights you bolt together yourself and that tend to loosen very quickly. There is also a small pool that a couple of youngsters were enjoying.

  • Liked — The mattress and the TV
  • Disliked — Breakfast and fitness room were disappointing. Website map/directions put hotel on wrong side of road!
  • Stayed December 2008, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DaylilyFan about Country Inn & Suites Indianapolis-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
1 review
“Indy MotoGP Guest”
5 of 5 stars Reviewed 19 September 2008

I recently stayed at this hotel in conjunction with a large group of motorcyclists for the inaugural Indianapolis MotoGP race on Sunday, September 14.

Country Inns is a relatively new hotel to me--I had only stayed at one earlier this summer in Summerville, WV--but this was a recommended hotel to me.

Upon arrival, the hotel staff was friendly and helpful, and check-in was a breeze. My hotel room was clean, everything worked properly, and the cleaning staff always did a complete and thorough job.

The hotel is close to shopping and restaurants, so we were always able to find what we needed. And the hotel staff made some restaurant recommendations and provided discount coupons (in addition to setting up a private party for us for 25 people at one restaurant up the road).

The hotel has an exercise room (I didn't use it), and an indoor pool/hot tub. The water was sparkling, and I watched one of the staff members clean it and care for it one night. It also boasts a well-stocked breakfast buffet.

For a moderately-priced hotel, the lobby was much nicer than I expected, with hardwood floors and a large stairwell leading to the second floor. It was large enough for a hundred of us to congregate in one evening after dinner.

In addition to providing free wi-fi, the hotel has a computer and printer in the lobby for guest uses. Traveling on a motorcycle, I chose not to carry a laptop, but I was still able to check email, print directions, and check out the weather.

Overall, I had a very pleasant stay, and will stay there again since I plan on returning for next year's race. The staff couldn't have been nicer, was ultra-helpful, and I can't think of a bad thing to say about the place.

  • Stayed September 2008
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask btlofrum about Country Inn & Suites Indianapolis-North
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Reston VA
1 review
“Ducati Dinner”
5 of 5 stars Reviewed 18 September 2008

I did not stay at the hotel, I wasdown the street since there was no room avilability, but I attended a dinner party at the Hotel along with my fellow Ducati owners. The staff who helped us with the party were excellent. The arrangements and the ability to host such a large party was very much appreciated. It was clear that we were very welcome, banners, posters and other Ducati club stuff was posted everywhere. Motorcycles parked around the driveway and a D16RR parked in the Lobby! Very friendly and helpful staff, the appearance of the outside and inside of the hotel was execellent, bathrooms very clean. Just a super host for our party.

  • Stayed September 2008
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Country Inn & Suites Indianapolis-North

  • Country Inn Carmel
  • Carmel Country Inn
  • Country Inn Indianapolis North
Address: 9797 Michigan Road, Carmel, IN 46032
Price range (per night):* INR4,947 - 9,893

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