We were blown away by the high level of care, customer service and friendliness of the entire staff! We were in town, along with several other family member,s for a close family friend's funeral. I needed a handicap accessible room which they were able to provide though initially one wasn't available. The desk clerk came up to the room to make sure I was comfortable, could get around easily and to ask if there was anything else I needed. The breakfast bar was excellent with a large variety of options. The hostess was a sweet elderly woman who went out of her way to bring me muffins and coffee when I got to the lobby even though the offical time was over. The entire staff had learned why we were there and were very kind and thoughtful to us.
I will make it a point to stay at this hotel every visit to Bloomington. Kudos to the manager and entire staff-you all ROCK that hotel!
- Fairfield Bloomington
- Bloomington Fairfield Inn
- Bloomington Fairfield
