While we always stay at this chain, this was the best. They were clean, comfortable and had not only the usual amenities, but a great treat from 6-9 with veggies, salad and fish and chips. We were in Bloomington for a game and a meeting, but as we sat and had a drink and refreshments on a couch in front of the fire, I was tempted to pass on the game. This is not my usual feeling and experience with even the most expensive places. No less than four employees in a one day stay greeted us and engaged in light conversation--the staff gets it! Diana, who was in charge of breakfast, was like a caring mom and Mrs. Carter ( I believe I got her name correct) went way above the norm in taking care of us and making us feel comfortable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 January 2012
Thank you very much for taking the time to post your comments after your recent stay at our hotel. We appreciate you choosing us when in town for a meeting and game. It was so nice to read that you were able to relax in the lobby, and enjoy the comfortable seating around the fireplace. The staff sincerely appreciates your mention of the service they provided, we are happy to have exceeded your expectations.
We look forward to your next visit.
Sincerely,
Marilyn Edwards
Owner/Revenue Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC