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Americas Best Value Inn – reviews, photos

1001 Factory Outlet Boulevard - I-57 at Exit 65, West Frankfort, IL 62896 (Formerly American Classic Inn)
Hotel amenities
Americas Best Value Inn
3.5 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    5
    1
    1
    2
    1
Date Rating
Mascoutah, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“If you want bugs in your tub and no customer service, this is the hotel for you.”
1 of 5 stars Reviewed 20 November 2011

I made reservations for 2 nights for a special hunting trip put on at Rend Lake for people with disabilities. My car was the only car in the parking lot when I checked in, so that should have been my 1st clue to run. When inside and there is a big "no refunds sign" on the wall and a person who came out of the back room when I rang the bell who looked like he just woke up at the bright early time of 11 am, that should have been my 2nd clue. I initially did not have a huge problem with the place. The room did smell like smoke and incense, but I could live with that. I paid in cash when I checked in for 2 nights. I left the room after putting my stuff in the room and went to events for the hunt. I got home about 10:30 pm and didn't use the bathtub because I took one before I left home that morning. I got up at 3 am to get dressed and leave for the hunt. When I got back at about 8 pm, I was sore from standing all day with my crutches and leg brace, so I looked forward to a nice hot bath to get ready for the 2nd day of the hunt. I ran the bathwater and when it stopped, I noticed black flecks in the water. I looked closer and those flecks where swimming. I drained the tub 3 times and cleaned the drain cover once and the bugs kept coming. I was disgusted by this and just took a sponge bath out of the sink and then got my brace back on, got dressed and put my stuff back in my car. When I went to the front desk to check out early because of the bugs, the same person who checked me in was "working" there. I was polite despite my anger and explained what happened and he did not make any eye contact with me. He "apologized" and gave me a whole $20 for my missed night. I saved for this hunting trip and did not have enough money for another hotel dispite the partial refund. I had to drive home that night and miss the next day of the hunting trip I had looked forward to all year. Please stay away from this place at all cost. If you know someone in the health dept, please send them here to shut this place down. I just hope there are no bugs in my luggage. The sad thing on the national website for the chain is that one of the catagories on the complaint form is one for bedbugs. Is it that bad of a problem for them that they put this catagory on???

  • Stayed November 2011, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
“Don't waste your time”
2 of 5 stars Reviewed 7 April 2011

I was staying at this hotel for my grandmothers funeral.
#1--They don't allow pets, but allow the halls to smell like cigarette smoke.
#2--"Continental Breakfast" consisted of stale cereal and hard mini bagels.
#3--In my cousin's room, toilet didn't flush.
#4--In our room, air conditioning didn't work.
#5--The bed was harder than a rock.
#6--Doors to the hotel were open 24/7 and there was NO ONE at the front desk unless it was 8am-12pm.

Needless to say this hotel was beyond acceptable. When this hotel was the Howard Johnson it was SO much better. It is completely run-down. It's worth driving to Marion to stay.

  • Stayed April 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MTBona about Americas Best Value Inn
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Travellers are raving about these West Frankfort hotels

Best Western Plus Marion Hotel
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Indianapolis, Indiana
1 review
“The owners of the hotel treat you like family.”
5 of 5 stars Reviewed 5 October 2010

I have traveled the mid- west four nights a week for the past 30 years. I have stayed in all types of hotels and resorts. It has been my pleasure to stay at this hotel since it opened. The ownershipchanged in the past few years, but not the friendly people. These owner today greet you with a smile and ask how you are doing. Its nice to know at the end of a busy day your treated like part of the family. If you are needing to stay in Southern Illinois off of I-57. Pull off Exit 65 and find the AMERICAS BEST VALUE INN. It is clean and very affordable. Happy Traveling !

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask randall_riley about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mexico mo
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“great hotel, great value”
5 of 5 stars Reviewed 18 May 2009

This was a very clean and cheerful hotel room. I forgot and left my phone charger in the room. I called and they said they will mail it to me. That is not always the case. The owners/personel at this hotel were very helpful.

  • Stayed May 2009, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sueMexicoMo about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A+ Service Great Value!”
4 of 5 stars Reviewed 6 April 2009
1
person found this review helpful

After a rather Disappointing (check that) Horrible experience with the BEST INN in Marion IL. I checked in at this hotel. The service was great.. rooms clean, great amenities for the $$$. After the front desk staff heard about my horrifying exp at the prior hotel, they upgraded me to a room with a king bed (did not have to..but did). Quiet and friendly hotel..well worth the dollars!

  • Stayed April 2009, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Austingent about Americas Best Value Inn
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Additional Information about Americas Best Value Inn

1001 Factory Outlet Boulevard - I-57 at Exit 65, West Frankfort, IL 62896 (Formerly American Classic Inn)
Price range (per night):* INR2,446 - 4,002

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