We attended a wedding in Orland Park. Room was clean, employees were friendly, and continental breakfast was great. There were 3 adults and a 1 1/2 year old. The location was easy to get to. Don't understand what the deal is with the negative reviews.

I was thoroughly disgusted and grossed out with the conditions of the rooms. We'd rented a total of two suites for two nights. Our first impression when entering the rooms for the first time was, utter disgust. The first suite had some sort of white stains all over the couch and it appeared to be lop sided and the wallpaper was peeling. The second had a vomiting, mildewy smell that met you at the entrance, and the room was filthy. We'd immediately gone to the front desk and explained to them the fowl order that was coming from the room and explained to them that no human being could stay in a room that smelled and looked the way that it did. The manager at the front desk stated that she was aware of the conditions of the rooms and that it was something that she'd relayed to corporate and that the rooms are under renovation.She then went on to say that she could offer us another suite. The next suite was no better than the first one. Same smell and living conditions as the first. We then headed back down to front desk and explained the situation with that room as well. The manager recommended that we try another suite. This time, the room had no disgusting smell, but the bed was visually broken, it darn near sat on the floor. My husband and I headed back down to, yep, you guessed it, the front desk with all of our luggage and she gave us the key to one more room. By this time, we were just out done and tired from dragging our luggage from one room to the next, we could have screamed. This final and last room was even more disgusting than all the other three put together. The furniture looked like someone had sat it outside on the curb waiting for the garbage man to pick it up. The wallpaper was peeling terribly from the walls. There was this disgusting stain that ran down the side of the wall right next to the bed where we slept. We must have seen at least three large silver fish crawling up the walls, the carpet was filthy and the room had that incredible, horrific, odor that we smelled in the first two rooms. Now, this is the killer folks, after sitting up all night trying to figure out what that smell was and where it was coming from, we discovered the next morning that the fabric shower curtain was holding that awful odor. It had the entire room smelling unbearable. Later in the morning when the cleaning crew came around we asked them if they could change the shower curtain, to add insult to injury, one of the cleaning crew handed us the shower curtain to change ourselves. That was it. We had enough. My family and checked out of both rooms and got the heck out of there.

Quick trip to Tinley Park to visit my son. Checked into Comfort Suites late in the afternoon, and quickly left to meet my son & his wife. Got back to the hotel around 10:00 p.m. and got ready for bed. Room was quite warm & stuffy. Attempted to turn on air...wasn't working - fan wouldn't work. Played around with it for awhile, decided I could live with it for one night. Around midnight, room was unbearably hot. Again played around with the unit to no avail. Called front desk. Spoke with someone who advised me they were sold out and she could not move me. Then told me that I didn't need a/c because it was cold outside! Told me to just open window. Of course, I had to leave the curtain open to get any air at all, which allowed the large outside light to shine in my eyes!

Next day, General Manager advises me that I just needed to set the a/c at 60 and it would work. That really didn't help me much, as I was checking out at that point. Advised that someone should have told me that 60 was the magic number! I was then advised that I would not get any of my money back, because they had now tested the unit and since it did work (set at 60 degrees), it was my own fault I was hot. I then informed GM that I would just dispute the charges on my credit card and let them work it out. At that point, she did refund my card.

The hotel itself was decent and clean. If not for the way I was treated, I'd go back there again. I do understand that things break down and that isn't always their fault. It was the way they handled it that makes me give this place a bad review.

The Tinley Park Comfort Suites is clean and fairly quiet.
The bed was great, pillows good. Lots of cable channels and free wifi. A good place to spend a couple of nights.