had our daughters wedding here on nov. 16th. food and service were o.k. but even tho we paid for an OPEN BAR all our guests were charged a hefty price for all their drinks for the first half hour of the reception because the hotel screwed up and thought we had a cash bar??
an apology was offered, but not the extra money that they made off our guests and none was refunded. the embarrasment and humiliation of having our GUESTS pay for their drinks was NOT worth it. this was definately the WRONG way to start off a special evening. think twice before doing business with these people if they can't even remember what YOU the customer has paid for !!!!
- Stratford Hotel Sycamore
