We have used this hotel for a park, sleep and fly program several times when we have booked international travel from Chicago O'Hare. The rooms are clean and bug free, but the bathrooms are much in need of updating. Shampoo, soap and lotion are the only items stocked. There is a mini fridge in the room. Ladies, if you need a shower cap, bring one along. The airport noise did not bother us at all, but I was kept awake by the heat/air conditioning unit next to the window as it did its cycling. My husband slept through it, but I am a light sleeper. Airport noise is at a minimum after 9:00 p.m. or so. The alarm clock did not work, but we asked for a wake up call as a back up and that was very prompt. There is a restaurant on premise, but we did not use it, as we have a favorite pizza place not too far away.
There is 24 hour airport transportation service to the airport, just let the front desk know what time you are going. The van is not hotel owned and is operated by Avistar. It will usually be there about 20 minutes after you order it. We had a 4:30 a.m. pickup and the van was full! (Quite a few airline pilots/flight attendants stay here). Return transportation is very easy. It only took 10 minutes after we called the hotel from the airport for a pickup. Nice, quick and smooth. Telephone numbers for the pick-up service are available at the front desk. Make sure to take one along on your trip.
If you are looking for a reasonably priced park, fly and sleep, this is just fine. We do not need the amenities of a five star hotel for a few hours sleep prior to our flight.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC