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Four Points by Sheraton Chicago O'Hare Airport – reviews, photos

3.0 of 5
10249 West Irving Park Road, Schiller Park, IL 60176
Hotel amenities
Four Points by Sheraton Chicago O'Hare Airport
Four Points by Sheraton Chicago O'Hare Airport
Four Points by Sheraton Chicago O'Hare Airport
Four Points by Sheraton Chicago O'Hare Airport
Four Points by Sheraton Chicago O'Hare Airport
Four Points by Sheraton Chicago O'Hare Airport
3.0 of 5 stars 186 Reviews
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186 reviews from our community

    Trip type
Traveller rating
    21
    59
    48
    27
    31
Date Rating
Chicago, IL
Senior Contributor
41 reviews 41 reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
“OK for an one night stay”
3 of 5 stars Reviewed 2 February 2012

Our flight was late into O'Hare on a Saturday evening, exhausted and mentally drained after being on the road for one week, our family of four just wanted to check into the airport hotel to catch a night rest before the 10am flight to Tokyo the next morning. Luckily the shuttle was on time, but jam-packed with hotel guests.
They could not assign us two connecting rooms, and we did not get the renovated rooms but thankfully we got rooms on the same floor. The endless winding hallway is not helpful though when you are hauling a 45 lbs luggage and all you wanted is just get into a hot shower after a long day.
The room is a typical Starwood chain airport hotel layout, nothing special stands out, but the rooms are clean enough. I think this is an ok option for a layover or one-night stay, don't make this your base when you visit Chicago for one week, 'cos Schiller Park ain't nowhere near Chicago.

  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jason C about Four Points by Sheraton Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“very reasonable”
3 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I had to stay by the airport for three days and chose this hotel from other reviews. I found it pleasant to saty there and, as there were no restaurants near, I ate in the restaurant for three days. The breakfast was really nice at $6.00 and my three evening meals were substantial and good value for money as well as being tasty. The room was large, quiet and comfortable and I had absolutely no complaints. Easy to get intpo town via the shuttle to the airport and then the public metro system. Reccommended for anyone with a short layover as very convenient and decently priced.

Room Tip: I saw other rooms- they all seemed the same quality.
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  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask psychlura about Four Points by Sheraton Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Illinois
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Very convenient to the airport with good shuttle service”
4 of 5 stars Reviewed 30 January 2012

This hotel is very near O'Hare with a free shuttle service that runs every 20 minutes. The rooms were clean and comfortable, we had a large LCD TV that worked great, and the staff was friendly. At 9AM on Saturday morning we used the fitness room that was well equipped and were the only ones there the whole time. They pool looked great, and it was very quiet that morning as well. There is understandably some jet noise, but nothing that disturbed us. Parking was free and plentiful. We would go back!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask midwestgirl_56 about Four Points by Sheraton Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Only if you must”
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

The service was the least of my problems. They were helpful [or at least tried to be] but there are too many problems in this place to make it an option. here's the good and the bad:

Good
1 - Close to airport
2 - Free parking
3 - Shuttle service is good
4 - Pool is nice
5 - Helpful staff

Bad
1 - Rooms are absolutely disgusting - mold on the walls and more
2 - Bathrooms are old and unappealing
3 - Fitness center looks like it's not taken care and machinery is haphazardly strewn around and not all of it works
4 - Loooong walk from the elevator to room - poorly laid out hotel
5 - My TV was broken - maintenance showed up but barely spoke English and tried to convince me that it's working fine but when it doesn't show the channels correctly and everything is fuzzy, the darn thing is broken.
6 - Beds are old, stained, and the linen looks crappy

Why does Starwoods affiliate with this place? No clue. It's well below their standard. I will not stay here again and reccommend the same for you until they really fix it over properly. This is my first really negative review, but I have no choice. Road warriors deserve a good night's sleep and this isn't the place to get it.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michdude about Four Points by Sheraton Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arun Sharma, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
31 January 2012
Hello Michdude NY,
As General Manager of this hotel, I want to thank you for taking the time to post a review about positive and negative experience. I want to assure you that we value every guests opinion and would like to welcome you to give me a call to discuss some of the points you mention in the review especially mold. We have a preventive maintenace programm in place and have no reports on mold issues. I would like you to please give me a call and so we can fix the problem before any other guests experience the same?.
I look forward to hear from you,
Thank you again,
Arun Sharma
General Manager
847-671-6000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Great Sleep”
4 of 5 stars Reviewed 12 January 2012

Spent one night here,,,arrived during the day and promptly fell asleep...Quiet area and clean room. Had an early dinner at the restaurant and the food was wonderful, the service excellent . Frequent shuttle to and from the airport and front desk personnel very professional and efficient. Some of the carpets are being updated ,replaced...There was a refrigerator in the room so I was able to keep items cold...

Room Tip: room with 2 beds, queens, are larger.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask homeral2002 about Four Points by Sheraton Chicago O'Hare Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Four Points by Sheraton Chicago O'Hare Airport

  • Four Points Chicago
  • Chicago Four Points
  • Schiller Park Four Points
  • Schiller Park Sheraton
  • Sheraton Schiller Park
  • Four Points Schiller Park
Address: 10249 West Irving Park Road, Schiller Park, IL 60176
Price range (per night):* INR4,649 - 8,626

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Four Points by Sheraton Chicago O'Hare Airport
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