We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Candlewood Suites Chicago Schaumburg

Candlewood Suites Chicago Schaumburg – reviews, photos

2.0 of 5
1200 East Bank Drive, Schaumburg, IL 60173
Hotel amenities
Special offer
Save up to 20% -Book Early
Candlewood Suites Chicago Schaumburg
Candlewood Suites Chicago Schaumburg
Candlewood Suites Chicago Schaumburg
Candlewood Suites Chicago Schaumburg
Candlewood Suites Chicago Schaumburg
Candlewood Suites Chicago Schaumburg
Ranked #24 of 25 hotels in Schaumburg
2.5 of 5 stars 16 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

16 reviews from our community

    Trip type
Traveller rating
    2
    7
    2
    0
    5
Date Rating
Provo, Utah
1 review
3 helpful votes 3 helpful votes
“Woke up with toilet water dripping on my bed, it was pretty ghetto.”
1 of 5 stars Reviewed 11 November 2010
3
people found this review helpful

I had a horrible experience at this hotel. I stayed 18 nights on a business trip with several other colleagues. However, I seemed to get all of the bad luck. The staff was very friendly and polite, but they were terrible at giving advice on what to do or how to get to places throughout my stay. When I walked in my room the first night I was disappointed that everything was outdated and felt uncomfortable. You can hear everything in the hallway and in the hotel rooms surrounding you. One night I was kept up past midnight because the woman upstairs was screaming at someone saying F' you a million times while stomping around. When I called the front desk they were able to calm the situation for about 20 minutes until it started again. The next weekend my husband came to visit me, and we were rudely awaken on Sunday morning (the only morning I had the chance to sleep in during my insanely busy work stay) by toilet water dripping from the ceiling onto my husband in bed. Yes you read that right, TOILET WATER flooded the bathroom above and it leaked through our ceiling turning on the fire alarm and everything. We had to switch rooms and were hugely inconvenienced. The staff member was very apologetic, but I never heard from a manager once to apologize. I tried to get in touch with the manager but in all of my time there a manager was never available when I was home from work. I left in the morning and returned in the evening before they were there. I have never had such a miserable experience staying in a hotel, and I have stayed at several worldwide throughout my life. Even worse, when I got my "priority club" points statement in the mail I only received 1000 points because it was my initial stay instead of the 7,078 I would have gotten if it wasn't my initial stay. That is so silly! I received ZERO COMPENSATION (because my company paid for the whole thing anyway) and ZERO effort to redeem this customer service nightmare.

  • Stayed September 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask alnn18 about Candlewood Suites Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Comfortable, Decent hotel for short or long stay”
4 of 5 stars Reviewed 31 July 2010

Stayed here for 4 nights. Found the rooms are comfortable and amenities are decent. They have a shuttle to take you to near by corporate offices. Coffee, Internet and Laundry are complimentary. Surprisingly, they don't serve breakfast, which is a bit of inconvenience for business travelers and families traveling with kids. A swimming pool could have been an excellent value addition during muggy summer months of Chicago. The management should seriously consider getting one.

Overall, I was satisfied with their hospitality, service and amenities.

  • Stayed July 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Donnipadu about Candlewood Suites Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good experience and hospitality”
4 of 5 stars Reviewed 23 March 2010

We stayed in this hotel during the month of March-April, the weather was not very cold. Room contains a small area of kitchen where in you can cook food. They provided free self service laundary. what I liked was that they provided free drop and pickup to any nearby areas everyday.
Also they had collection of video's that you can see and relax.
I liked my entire stay at their hotel.

  • Stayed April 2007, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask TheBestAtIt about Candlewood Suites Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Monica, California
Top Contributor
73 reviews 73 reviews
Reviews in 53 cities Reviews in 53 cities
138 helpful votes 138 helpful votes
“Typical Long-Stay Hotel, Avoid the Second Floor”
3 of 5 stars Reviewed 16 March 2010

Attending a business conference in the Chicago area, and since I've got lots of colleagues there I knew a full-service hotel wouldn't be necessary. I prefer a hotel with close, self-parking anyway. This hotel is in a business park-type setting, quiet and close to a couple restaurants if walking.

As noted elsewhere here, the only drawback is the weekly room service. Rooms were good sized, televisions old and in need of replacement, and internet worked well. Kitchens were small and well-equipped.

Due to a large number of Indians staying at this hotel on a regular basis, and working at a nearby tech company, the second floor smells strongly of curry/Indian food. It can be oppressive, even if like me you love Indian food.

  • Stayed March 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask JimmyMc about Candlewood Suites Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Peaceful and Serene- you'd love it....”
4 of 5 stars Reviewed 23 January 2010

We were in business trip to Chicago. We were looking for the hotel which is near to the Woodale where our office is located.

And Candlewood was the perfect choice. Hotel is well situated in the heart of a serene Schaumburg village. Proximity to attractive places is added advantage where you can just walk and shop.

BestBuy a leading electronics merchant is near to Golf Road. Apart from it you'll find many Super markets nearby for the day to dat grocery. Main attraction was the Woodfield mall which is situated very near to the hotel. And you can walk to this place daily as you cannot explore this big mall in a single day.

It was good to see candlewood cupbaord which fulfills your daily breakfast needs. It is full of nutricious diet. Although it is not complementary but you just drop by and take whatever you want and pay.

Their complementary shuttle service of 5 miles radius is simply awesome. You just have to book before hand so that it can pick you and drop on schedule.

The rooms were very comfortable. you can also enjoy the small Gym in the lounge apart from internet facility at each room. There is also a small library in the reception for book lovers.

I love this place and thats why visited this place again after coming here almost 2 years ago.

  • Liked — It is very peaceful and location is beautiful.
  • Disliked — There is no complementary food service.
  • Stayed September 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Srd_Pune_India about Candlewood Suites Chicago Schaumburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Candlewood Suites Chicago Schaumburg also viewed

Country Inn & Suites Schaumburg
4.5 of 5 stars 127 Reviews
Schaumburg, IL
Show Prices ABS:HotelCheckRates-d225357?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Stay Inn Chicago - Schaumburg
4.5 of 5 stars 67 Reviews
Schaumburg, IL
Show Prices ABS:HotelCheckRates-d88019?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Homewood Suites by Hilton Chicago Schaumburg
Show Prices ABS:HotelCheckRates-d88021?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 25 hotels in Schaumburg, ranked by popularity »

Been to Candlewood Suites Chicago Schaumburg? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Candlewood Suites Chicago Schaumburg

  • Candlewood Suites Schaumburg
  • Candlewood Schaumburg
  • Schaumburg Candlewood
  • Schaumburg Candlewood Suites
Address: 1200 East Bank Drive, Schaumburg, IL 60173
Price range (per night):* INR3,753 - 6,833

Owners: What's your side of the story?

If you own or manage Candlewood Suites Chicago Schaumburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Candlewood Suites Chicago Schaumburg
Show the lowest price for this hotel (from our partners)
Show Prices