This hotel or should I say "drifters establishment" is getting 2 stars only because the room was decent. It get no stars for the staff or the management. The hospitality was that of a jail.

One evening I called the front desk about 6PM and asked if it would be possible for me to cash a $30 check. The front desk clerk stated it wouldn't be an issue. After cashing the check I received a call at 9:30PM while I was sleeping from the general manager at her house. She accused me of presenting a bad check and said that she had personally went to my bank to cash it. I told he that is impossible because my bank closes at 5PM and I gave the check to the clerk at 7:00PM. She threatened to call the police and demanded I bring the cash back up the front desk, which I did with tape recorder in hand. I later reported this to the district manager and promptly checked out of the hotel within 24 hours.

Further, they randomly charge your card and demand payment if you balance goes over $1. If you enjoy being treated like a criminal, because after all the cliental at this hotel fit that profile then you shouldn't have a problem. But you are a professional business person you might be better of staying across the street. You can find better service just a short walk away.

Dogs barking at all hours of the day, cliental roaming the hallways drunk in the middle of the night, smell of smoke throughout the building and absolutely the most arrogant staff I have ever dealt with.

My previous experiences at Candlewood had been very good, but unfortunately this situation was completely unacceptable and I wouldn't step foot in any of this companies hotels ever again. Great job Candlewood.

Non-existant service, a room that smelled like a pesticide demonstration, uncomfortable beds, and no hot food at the hotel or within walking distance. Next time I'll go back to the Marriot

I stayed in this hotel for about one and half month. very nice people warmth atmosphere
very good location i will back again
their reward prog is also very good lobby was very clean free laundry service Gym was good too

I had a horrible experience at this hotel. I stayed 18 nights on a business trip with several other colleagues. However, I seemed to get all of the bad luck. The staff was very friendly and polite, but they were terrible at giving advice on what to do or how to get to places throughout my stay. When I walked in my room the first night I was disappointed that everything was outdated and felt uncomfortable. You can hear everything in the hallway and in the hotel rooms surrounding you. One night I was kept up past midnight because the woman upstairs was screaming at someone saying F' you a million times while stomping around. When I called the front desk they were able to calm the situation for about 20 minutes until it started again. The next weekend my husband came to visit me, and we were rudely awaken on Sunday morning (the only morning I had the chance to sleep in during my insanely busy work stay) by toilet water dripping from the ceiling onto my husband in bed. Yes you read that right, TOILET WATER flooded the bathroom above and it leaked through our ceiling turning on the fire alarm and everything. We had to switch rooms and were hugely inconvenienced. The staff member was very apologetic, but I never heard from a manager once to apologize. I tried to get in touch with the manager but in all of my time there a manager was never available when I was home from work. I left in the morning and returned in the evening before they were there. I have never had such a miserable experience staying in a hotel, and I have stayed at several worldwide throughout my life. Even worse, when I got my "priority club" points statement in the mail I only received 1000 points because it was my initial stay instead of the 7,078 I would have gotten if it wasn't my initial stay. That is so silly! I received ZERO COMPENSATION (because my company paid for the whole thing anyway) and ZERO effort to redeem this customer service nightmare.