Stayed here 1/30-1/31 as it is so close to the office when I travel to Schaumburg.

Upon arrival, pulled up to the valet area so they could park my car. No valet attendent to be found anywhere, so I just parked the car there and locked it.

Lobby was very modern looking, which was soft on the eye. Really great area for socializing as the bar area for Fresh 1800 (the in venue restaurant) was right there. Check-in was handled by a nice lady named "Teddy" as that is what she wrote on the room key envelope for room 5217. Nice to see a smiling face on employees. She explained amenites of the hotel to me, spa, pool, etc, as well as I would have access to the new Regency Club Lounge on the 5th floor (Benefit of my employer) which served complimentary appetizers from 5-7 with drinks (pay) as well as a nice continetnal breakfast in the mornings (wish I took pictures of this area).

Headed up the my room and inserted the card....flashing red....tried the other card.....flashing red....headed back down to the front desk, Teddy appologized and got on the radio with engineering to check the battery in the door lock. While she was on the phone she re-scanned the cards.

I headed back up to 5217 and presto, door opened. Not a big deal, but at least she was apologetic for the error. Room was nice with my king bed, work desk, couch and flat screen TV. Only beef on TV was that if you wanted to sit on the couch, the TV wouldn't swivel, thus making you have to sit on the bed to watch a show or news.

No closets but a nice furniture set-up with a wardrobe and dual dresser and shoe storage. The decor matched the lobby, which was nice. I think the 5th floor must have had a recent make-over.

Into the bathroom, I was kind of taken back at the size...and it was small to say the least. Stand up shower with a half-glass wall (nice) but a poor layout if you have a spouse in the room and you both are trying to get ready as the bathroom doors swings and closes you in the shower. Wonder if there are any larger bathrooms on the property (besides the giant suites).

The Regency Club is restricated access on the 5th floor. Enter using your room key. The lady in here (sorry forgot her name) said it just opened 3 weeks ago. Great selection of appetizers and a pay bar for drinks.

In the club there are tables with chairs, but then also a sitting area with couches and chairs as well as a business center. Two big screen TVs and a music set-up added a nice touch. Interested in the news? WSJ or USA Today ready for you. Breakfast was just a good and the service as well. High five to the Regency Club,

As I headed out to dinner, went to look for valet again, nowhere to be found. Same on my return back from dinner. Parking was in the back of the hotel which was fine, but the valet is the best option at hotels.

Would I stay again? Yes, but I would also check out the other Hyatt properties in the area as well before choosing a permanant place. I think this hotel does a great job of catering to the business client and the addition of the Regency Club was a nice touch.

very nice hotel, staff is great, right across the street from woodfield mall

Hotel was very clean and modern. All of the staff were very courteous and helpful. The indoor pool was 4 feet deep and did not have a shallower or deeper area. Not good for little children who don't swim well yet. No free breakfast.

We couldn't find a reasonably priced hotel in downtown Chicago for our New Year's Eve trip so we moved out to the suburbs and chose the Hyatt Regency. It proved to be a good choice.

We entered into a 4 story atrium, sparingly but nicely decorated with business type furnishings. Check in was quick , efficient, and friendly. We were assigned our room on the fourth floor and found it to be quite large in comparison to most hotels. It was nicely furnished, although a bit industrial. The bath didn't have a tub, but a nicely tiled shower with a rain type shower head. The pillow top king bed was very comfortable with plenty on pillows.

We got back from our evening in Chicago in time for a complimentary glass of champagne and the midnight New Year's Eve countdown. The next morning we decided to eat breakfast in the hotel restaurant. Another good choice. The buffet had a nice selection including made to order omelets and was reasonable priced since it included juice and coffee.

The hotel is conveniently located right next to Woodfield Mall and with easy access to a wide variety of restaurants and attractions I would recommend it for a suburban location.