In general i'm a fan of HGI properties. This property had the right room at the right price but ultimately a few small issues soured me on the hotel as a whole.
At check-in i was assigned a room on the 3rd floor. The elevators were quick and in great shape. Upon arrival on the 3rd floor i was greeted by a small that i can best describe as body odor. I have no idea what it was or why it was there but it was strong, powerful and quite nasty. When i arrived at my room neither of the keycards would open the door so i had to make my way back to the front desk to have them reprogrammed.
The second set of keycards did get me into the room. The room was very nice with a comfortable bed, nice size flat screen tv and a fridge and microwave provided. The room was cold upon arrival and since it was late i turned up the thermostat and crawled into bed. The heater in the room did not work well at all. The room was still too chilly even the following morning.
The bathroom was nicely updated with a nice stand-up shower area. What wasn't nice, however, was the absolutely horrible water pressure which even made getting shampoo out of hair a chore. My normal 10 minute shower was pretty much doubled to 20 minutes. I did notice the following morning that the two coffee packets in my room were both decaf. I called down and was told that some would be sent up immediately. This unfortunately never happened.
The high speed internet was free and had good speed.
